[2J[1m[37;41mĿ[40m
[1m[37;41m[1m[37;41m                             Santronics Software                             [1m[37;41m[40m
[1m[37;41m[1m[37;41m                  30034 SW 153 Ct., Leisure City, FL  33033                  [1m[37;41m[40m
[1m[37;41m[1m[37;41m                             Voice 305-248-3204                              [1m[37;41m[40m
[1m[37;41m[1m[37;41m                                                                             [1m[37;41m[40m
[1m[37;41m[1m[37;41mFebruary 20, 1996                                                            [1m[37;41m[40m
[1m[37;41m[1m[37;41m                                                                             [1m[37;41m[40m
[1m[37;41m[1m[37;41m                                                                             [1m[37;41m[40m
[1m[37;41m[1m[37;41mMs. Peg Coniglio                                                             [1m[37;41m[40m
[1m[37;41m[1m[37;41mOnline Networking Exposition, Inc.                                           [1m[37;41m[40m
[1m[37;41m[1m[37;41m4255 S. Buckley Road                                                         [1m[37;41m[40m
[1m[37;41m[1m[37;41mSuite 308                                                                    [1m[37;41m[40m
[1m[37;41m[1m[37;41mAurora, CO  80013                                                            [1m[37;41m[40m
[1m[37;41m[1m[37;41m                                                                             [1m[37;41m[40m
[1m[37;41m[1m[37;41mRE: ONE BBSCON Show not longer exists                                        [1m[37;41m[40m
[1m[37;41m[1m[37;41m                                                                             [1m[37;41m[40m
[1m[37;41m[1m[37;41mWe feel we have been illegally scammed into your business and contract       [1m[37;41m[40m
[1m[37;41m[1m[37;41mand we are demanding a full refund for the San Francisco 1996 show booth     [1m[37;41m[40m
[1m[37;41m[1m[37;41mholding.                                                                     [1m[37;41m[40m
[1m[37;41m[1m[37;41m                                                                             [1m[37;41m[40m
[1m[37;41m[1m[37;41mFirst, our contract says ONE BBSCON, not ONE ISPCON.  That in itself         [1m[37;41m[40m
[1m[37;41m[1m[37;41mmakes this contract NULL and VOID.                                           [1m[37;41m[40m
[1m[37;41m[1m[37;41m                                                                             [1m[37;41m[40m
[1m[37;41m[1m[37;41mSecond, this conference has been questionable since day one with the San     [1m[37;41m[40m
[1m[37;41m[1m[37;41mFrancisco/California trade union laws as to whether show vendors would       [1m[37;41m[40m
[1m[37;41m[1m[37;41mwill be able to sell products on the show floor.                             [1m[37;41m[40m
[1m[37;41m[1m[37;41m                                                                             [1m[37;41m[40m
[1m[37;41m[1m[37;41mThird, the very fact many other major BBS vendors have pulled out makes      [1m[37;41m[40m
[1m[37;41m[1m[37;41mour presence completely useless at the show.  Companies such as              [1m[37;41m[40m
[1m[37;41m[1m[37;41mGalaticomm, Clark Development, Mustang Software, 3 major vendors have        [1m[37;41m[40m
[1m[37;41m[1m[37;41mpulled out, with other major organizations such as deltaComm, US             [1m[37;41m[40m
[1m[37;41m[1m[37;41mRobotics, and InterMail have all indicated they won't be attending.          [1m[37;41m[40m
[1m[37;41m[1m[37;41m                                                                             [1m[37;41m[40m
[1m[37;41m[1m[37;41mWe see this as a failure on your part to keep or bring major vendors         [1m[37;41m[40m
[1m[37;41m[1m[37;41mrelated to the BBS industry, not the INTERNET industry.  The very fact       [1m[37;41m[40m
[1m[37;41m[1m[37;41mthat 3 of the top vendors that pulled out are or were board of directors     [1m[37;41m[40m
[1m[37;41m[1m[37;41mof the show (Clark Development, Galacticomm and Mustang), tell us            [1m[37;41m[40m
[1m[37;41m[1m[37;41msomething is not right when your own members of the board do not have        [1m[37;41m[40m
[1m[37;41m[1m[37;41mconfidence in the show (or they know something the rest of us don't          [1m[37;41m[40m
[1m[37;41m[1m[37;41mknow).                                                                       [1m[37;41m[40m
[1m[37;41m[1m[37;41m                                                                             [1m[37;41m[40m
[1m[37;41m[1m[37;41mFourth, when Mr. Holly, your marketing representative, knowing full well     [1m[37;41m[40m
[1m[37;41m[1m[37;41mthe critical effect a major vendor pulling out would have on us,             [1m[37;41m[40m
[1m[37;41m[1m[37;41mcontacted us in December 1995 to inform us of Mustang's decision to pull     [1m[37;41m[40m
[1m[37;41m[1m[37;41mout, we wanted to pull out then but wanted to confirm this with Mustang      [1m[37;41m[40m
[1m[37;41m[1m[37;41msoftware. After I called Jim Harrer (President of Mustang) to confirm it     [1m[37;41m[40m
[1m[37;41m[1m[37;41mwith him, I decided right then to pull out and settle with a $100            [1m[37;41m[40m
[1m[37;41m[1m[37;41mcancellation fee before Dec 31, 1995 as shown in your contract (section      [1m[37;41m[40m
[1m[37;41m[1m[37;41m8).                                                                          [1m[37;41m[40m
[1m[37;41m[1m[37;41m                                                                             [1m[37;41m[40m
[1m[37;41m[1m[37;41mHowever, Mr Holly told us to "hold and wait" to see what happens. Maybe      [1m[37;41m[40m
[1m[37;41m[1m[37;41m"Mustang Software, Clark Development, Galacticomm will change their          [1m[37;41m[40m
[1m[37;41m[1m[37;41mminds". I asked him personally if we will be penalized if we "waited".       [1m[37;41m[40m
[1m[37;41m[1m[37;41mHe said "Given the circumstances, no". In addition, Mr Holly extended        [1m[37;41m[40m
[1m[37;41m[1m[37;41many final payment we would have had to make at this point as well.  So       [1m[37;41m[40m
[1m[37;41m[1m[37;41mwe feel it was your organization's neglect and improper business             [1m[37;41m[40m
[1m[37;41m[1m[37;41mpractice to keep us in an indecisive state.                                  [1m[37;41m[40m
[1m[37;41m[1m[37;41m                                                                             [1m[37;41m[40m
[1m[37;41m[1m[37;41mFifth, when we finally learned ONE BBSCON was renamed to ONE IPSCON          [1m[37;41m[40m
[1m[37;41m[1m[37;41mthrough the electronic forums we knew the overall business strategic         [1m[37;41m[40m
[1m[37;41m[1m[37;41mdirection was now clear and would explain why so many BBS vendors have       [1m[37;41m[40m
[1m[37;41m[1m[37;41mpulled out.  Your organization never bothered to call us and inform us       [1m[37;41m[40m
[1m[37;41m[1m[37;41mof this decision knowing full well, the drastic effect it will have on       [1m[37;41m[40m
[1m[37;41m[1m[37;41myour BBS oriented vendor.                                                    [1m[37;41m[40m
[1m[37;41m[1m[37;41m                                                                             [1m[37;41m[40m
[1m[37;41m[1m[37;41mONE BBSCON, now ONE IPSCON, is no longer a BBS trade show which was          [1m[37;41m[40m
[1m[37;41m[1m[37;41moriginally marketed in Atlanta and Tampa the past two years. One BBSCON      [1m[37;41m[40m
[1m[37;41m[1m[37;41mattracted BBS operators.  ONE IPSCON will attract Internet Operators. It     [1m[37;41m[40m
[1m[37;41m[1m[37;41mwas a no brainer at this point that ONE Inc did not hold up to their end     [1m[37;41m[40m
[1m[37;41m[1m[37;41mof the contract that we signed which is clearly based on having a BBS        [1m[37;41m[40m
[1m[37;41m[1m[37;41mfocus and having major BBS vendors at the show.  The new focus is clear.     [1m[37;41m[40m
[1m[37;41m[1m[37;41mThis is not a BBS show. It is a INTERNET show.                               [1m[37;41m[40m
[1m[37;41m[1m[37;41m                                                                             [1m[37;41m[40m
[1m[37;41m[1m[37;41mThe ONE BBSCON contract we signed is therefore, NULL and VOID.               [1m[37;41m[40m
[1m[37;41m[1m[37;41m                                                                             [1m[37;41m[40m
[1m[37;41m[1m[37;41mHence, we are demanding that our entire $1000 booth holding fee be           [1m[37;41m[40m
[1m[37;41m[1m[37;41msubmitted to us ASAP.  We do not accept your $500 penalty (Section 8) of     [1m[37;41m[40m
[1m[37;41m[1m[37;41mour initial $1000 booth holding fee given to you in September 1995.  We      [1m[37;41m[40m
[1m[37;41m[1m[37;41mhad all the intention of attending a San Franscisco BBS show in August       [1m[37;41m[40m
[1m[37;41m[1m[37;41m1996, one with a BBS industry focus and with major BBS vendors at the        [1m[37;41m[40m
[1m[37;41m[1m[37;41mshow. Since neither is there the ONE BBSCON "concept" no longer exist        [1m[37;41m[40m
[1m[37;41m[1m[37;41mand hence, your ONE BBSCON contract is null and void. Please send our        [1m[37;41m[40m
[1m[37;41m[1m[37;41mfull refund as soon as possible.                                             [1m[37;41m[40m
[1m[37;41m[1m[37;41m                                                                             [1m[37;41m[40m
[1m[37;41m[1m[37;41mPlease do not force us to pursue legal measures on this matter. It is        [1m[37;41m[40m
[1m[37;41m[1m[37;41mnot in the best interest of any party to be wasting time and money on        [1m[37;41m[40m
[1m[37;41m[1m[37;41mthis.                                                                        [1m[37;41m[40m
[1m[37;41m[1m[37;41m                                                                             [1m[37;41m[40m
[1m[37;41m[1m[37;41mWe are including a copy of this correspondence to the Colorado and           [1m[37;41m[40m
[1m[37;41m[1m[37;41mCalifornia State Attorneys to report this matter and provide an example      [1m[37;41m[40m
[1m[37;41m[1m[37;41mof your business practice for their future reference.  We are very           [1m[37;41m[40m
[1m[37;41m[1m[37;41mconfident we are not the only vendors who believe they have been put         [1m[37;41m[40m
[1m[37;41m[1m[37;41minto this precarious position and has lost money because of ONE Inc's        [1m[37;41m[40m
[1m[37;41m[1m[37;41mbreach of contract. We have been scammed. We are also sending a copy to      [1m[37;41m[40m
[1m[37;41m[1m[37;41mvarious industry trade journals such as PC Week, InfoWorld, PC World,        [1m[37;41m[40m
[1m[37;41m[1m[37;41metc and will be posting your business practice on various electronic         [1m[37;41m[40m
[1m[37;41m[1m[37;41mmail forums and Web Sites.                                                   [1m[37;41m[40m
[1m[37;41m[1m[37;41m                                                                             [1m[37;41m[40m
[1m[37;41m[1m[37;41mThank you,                                                                   [1m[37;41m[40m
[1m[37;41m[1m[37;41m                                                                             [1m[37;41m[40m
[1m[37;41m[1m[37;41m                                                                             [1m[37;41m[40m
[1m[37;41m[1m[37;41m                                                                             [1m[37;41m[40m
[1m[37;41m[1m[37;41mHector Santos                                                                [1m[37;41m[40m
[1m[37;41m[1m[37;41mPresident, Santronics Software                                               [1m[37;41m[40m
[1m[37;41m[1m[37;41m                                                                             [1m[37;41m[40m
[1m[37;41m[1m[37;41m                                                                             [1m[37;41m[40m
[1m[37;41m[1m[37;40m
