   DATE:	April 1, 1993 PRODUCT:	WordPerfect 6.0 for DOS
SUBJECT:	Styles/Outline Troubleshooting Guide

TROUBLESHOOTING: 1.	Check the release date of WP. 
2.	Read the appropriate sections in the manual and workbook.   	
        Tip- Manuals are in Folio e.g., -MANUALS. 
3.	Can the problem be duplicated from a blank screen when the style 
        is recreated or is it document specific? 
4.      What type of style is involved (e.g., Character, Paragraph, Open, 
        Outline)?
5.	Edit the Style causing the problem and check for any codes that
        might be creating the conflict or that should not be in that 
        Style type.
4.	Exit WP, come back in and try again. 
5.	Run VANILLA (e.g. CONFIG.SYS:  Files, Buffers; AUTOEXEC.BAT:  
        Prompt, Path). 
6.	Check the path and the location of the Styles files (Personal 
        and Shared).   
7.      Check Initial Codes in Setup and Document Initial Codes for any 
        codes that might create a conflict. 
8.	Is the style part of the Document, Personal, or Shared style 
        libraries?

Note:  If the customer is having a problem in the International version of
the product, try having him/her duplicate the problem in the latest US
version of the product.  If you can duplicate the problem in the US
version, put the US date as the date of the product when writing an STR.

REQUIRED INFORMATION FOR STYLES/OUTLINE/TUTOR STRs 
1.	Steps to duplicate from a blank screen. 
2.	Everything tried so far to solve the problem.

REQUIRED INFORMATION FOR EQUATIONS STRs 
1.	Date of WP.EXE and WP.DRS.
2.	Steps to duplicate from clear screen. 
3.	Does the problem occur in other documents? 
4.	Steps you have tried.

MATERIALS TO BE SENT IN WITH AN STR If you cannot duplicate the problem
from a blank screen, include a file that duplicates the problem.  Include a
copy of the customer's style library that is being used.

SUGGESTED FOLIO KEYWORDS FOR MORE INFORMATION:  Style*, outlin*, 
paragraph, character, open, personal, shared, document

