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  Microsoft(R) Product Support Services Application Note (Text File)
                WP0584: PRINTING QUESTIONS AND ANSWERS
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                                                   Revision Date: 4/93
                                                      No Disk Included

The following information applies to Microsoft Project for
Windows(TM), versions 3.0 and 3.0a.

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1.  Q. I keep getting a general protection (GP) fault or an
       unrecoverable application error (UAE) when I close print
       preview in version 3.0 of Microsoft Project for Windows. Why is
       this occurring and how can I correct the problem?
    
    A. This problem is related to using the Rollup option in the Gantt
       chart palette. When you close print preview, you may receive a
       UAE in Microsoft Windows operating system version 3.0 or a GP
       fault in Microsoft Windows operating system version 3.1.
       Similar problems, such as your machine hanging, may also occur
       when you choose Print Preview from the File menu or when you
       print a Gantt chart. This problem occurs when the Gantt Chart
       palette definitions cause a subordinate task to place more than
       one rollup marker or bar on its associated task.
       
       For example, suppose that in the Gantt chart palette two
       separate line items are designated as Rolled Up in the Show For
       column, one from Scheduled Start to Scheduled Finish and the
       other from Planned Start to Planned Finish. If any detail task
       in the Gantt chart is then marked for rollup and has dates in
       the Scheduled Start and Finish fields and the Planned Start and
       Finish fields, the GP fault or UAE occurs when you close print
       preview.
       
       This problem has been corrected in a maintenance release of
       Microsoft Project. This maintenance release is called Microsoft
       Project version 3.0a. To obtain this maintenance release of
       Microsoft Project, please call Microsoft Consumer Sales at
       (800) 426-9400.

2.  Q. When I print a Gantt chart or a resource graph on my PostScript
       printer, the patterns I chose to display in the bars of the
       graph all look the same. Is there a way to make these patterns
       more clearly distinguishable?

    A. This problem occurs because the PostScript printer driver for
       Microsoft Windows operating system version 3.1 prints the fill
       patterns at 300 dots-per-inch (dpi) graphics resolution. There
       is no way to print these patterns at a lower resolution.
    
       To work around this problem, use one of the first five shading
       patterns in the Patterns box in the Palette dialog box. Because
       these patterns are printed in various shades of gray, they
       should be more distinguishable than the patterns listed in the
       bottom half of the Patterns box.
       
       NOTE: The PostScript driver for the Microsoft Windows operating
       system version 3.0 prints these fill patterns at 75 dpi; as a
       result, they are more clearly distinguishable.

3.  Q. I am having problems printing to my Epson(TM) dot-matrix
       printer when I use 14 7/8-by-11-inch fanfold paper. It appears
       that the graphics are being wrapped from the right edge of the
       paper back to the left edge. How can I prevent this problem
       from occurring?
    
    A. If you are using Microsoft Windows operating system version 3.1
       and printing on an Epson LQ-1000, LQ-1050, or LQ-2550 printer
       from Microsoft Project version 3.0 for Windows, the text and
       graphics may appear to wrap around the page from the right edge
       to the left edge on U.S. Standard Fanfold paper.
       
       These printers have an unprintable region along one of the
       default margins. Microsoft Project does not adjust the margins
       to compensate for this problem. To work around the problem, you
       must set new margins. To do this, choose Page Setup from the
       File menu, and use the following settings:
       
       -  For portrait orientation, set the top, bottom, and left
          margins to .25 inch, and set the right margin to 2.5 inches.
       
       -  For landscape orientation, set the bottom, left, and right
          margins to .25 inch and set the top margin to 2.5 inches.

