















                                  What Mailing List?



                     Mailing List Management & Printing Software
                                 for MS-DOS computers





                            Shareware Edition User's Guide












                               Written by Angel Babudro
                                     P.O. Box 132
                                   Paonia, CO 81428














                            (c) 1990-1994 by Angel Babudro
                                 All rights reserved.
















                                  What Mailing List?
                                  __________________



                                       CONTENTS



          I.    DISCLAIMER OF WARRANTY  . . . . . . . . . . . . . . . .   1

          II.   COPYRIGHT . . . . . . . . . . . . . . . . . . . . . . .   1

          III.  LICENSE . . . . . . . . . . . . . . . . . . . . . . . .   1

          IV.   TECHNICAL SUPPORT (HOW TO REACH ME) . . . . . . . . . .   2
                Official Distribution Bulletin Boards . . . . . . . . .   2

          V.    ORDERING METHODS AND REGISTRATION FEES  . . . . . . . .   3
                A. Benefits of Registration . . . . . . . . . . . . . .   3
                B. How To Order . . . . . . . . . . . . . . . . . . . .   4
                C. Pricing  . . . . . . . . . . . . . . . . . . . . . .   4
                INVOICE & REGISTRATION  . . . . . . . . . . . . . . . .   6

          VI.   WHAT DOES THIS SOFTWARE DO? . . . . . . . . . . . . . .   7

          VII.  SYSTEM REQUIREMENTS . . . . . . . . . . . . . . . . . .   8
                A. Practical File Size Limitations  . . . . . . . . . .   8
                B. Printers . . . . . . . . . . . . . . . . . . . . . .   9
                C. Networks . . . . . . . . . . . . . . . . . . . . . .   9
                D. Using With MS Windows  . . . . . . . . . . . . . .    10
                E. Using With 4DOS  . . . . . . . . . . . . . . . . .    10

          VIII. FILES WHICH MAKE UP THE PACKAGE . . . . . . . . . . .    10

          IX.   USING What Mailing List? FOR THE FIRST TIME . . . . .    11
                A. Quick Start  . . . . . . . . . . . . . . . . . . .    11
                B. Updating To a Newer Release  . . . . . . . . . . .    12
                C. Choosing a Directory for WML . . . . . . . . . . .    12
                D. Using an LCD or Monochrome Monitor with a Colour
                   Card . . . . . . . . . . . . . . . . . . . . . . .    13
                E. Specifying a Data Drive and/or Directory . . . . .    13
                F. Using the Menus  . . . . . . . . . . . . . . . . .    14
                G. Status Line  . . . . . . . . . . . . . . . . . . .    14

          X.    MANAGING & PRINTING YOUR FILES  . . . . . . . . . . .    15
                A. Creating a New File  . . . . . . . . . . . . . . .    15
                B. Opening an Existing File . . . . . . . . . . . . .    16
                C. Saving/Closing a File  . . . . . . . . . . . . . .    16
                D. Deleting a File  . . . . . . . . . . . . . . . . .    16
                E. Changing a File's Name & Description . . . . . . .    17
                F. Transferring Files . . . . . . . . . . . . . . . .    17
                G. Making Back-up Copies of Your Files  . . . . . . .    17

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                H. Restoring Files from a Back-up Copy  . . . . . . .    18
                I. Formatting Floppy Disks  . . . . . . . . . . . . .    18
                J. Fixing Damaged Index Files (Re-Indexing) . . . . .    19
                K. Removing Records Which Are Marked for Deletion
                   (Packing)  . . . . . . . . . . . . . . . . . . . .    19
                L. Importing Data from Other Software . . . . . . . .    19
                   1.  Importing ASCII Files (19)
                       _____________________
                   2.  Importing WML Files (20)
                       ___________________
                   3.  Importing dBase/DBF Files (21)
                       _________________________
                   4.  Importing Dr. Data Label Files (22)
                       ______________________________
                M. Export . . . . . . . . . . . . . . . . . . . . . .    23
                   1.  ASCII, comma-delimited (23)
                       ______________________
                   2.  ASCII, fixed field length (23)
                       _________________________
                   3.  Ventura Publisher (23)
                       _________________
                   4.  WordPerfect Merge (24)
                       _________________
                   5.  Microsoft Word Merge (24)
                       ____________________
                N. Querying & Selecting Entries to Print  . . . . . .    24
                   1.  Selecting entries to be printed (24)
                       _______________________________
                   2.  Acting upon selected entries (25)
                       ____________________________
                   3.  Query Examples (25)
                       ______________
                O. Printing . . . . . . . . . . . . . . . . . . . . .    26
                   1.  11-digit Zip Codes (27)
                       __________________
                   2.  Other Post Office Considerations (28)
                       ________________________________
                   3.  Group List (28)
                       __________
                   4.  Envelopes (28)
                       _________
                   5.  Labels (29)
                       ______
                   6.  Phone Book (30)
                       __________
                   7.  Zip/Postal Code Distribution List (30)
                       _________________________________

          XI.   DATA ENTRY  . . . . . . . . . . . . . . . . . . . . .    31
                A. Names  . . . . . . . . . . . . . . . . . . . . . .    31
                   1.  Special Keys and Key Combinations (31)
                       _________________________________
                   2.  Function Keys (F-Keys) (32)
                       ______________________
                   3.  Alt Key Combinations (32)
                       ____________________
                   4.  Using Filters (32)
                       _____________
                   5.  Getting Help (F1/Help) (33)
                       ______________________
                   6.  Locating Another Entry (F2/Find) (33)
                       ________________________________
                   7.  Grouping Entries Together (F3/Group) (34)
                       ____________________________________
                   8.  Adding New Records (34)
                       __________________
                   9.  Changing Existing Records (35)
                       _________________________
                   10. Using the Delete/Omit/Bad Address Flags (35)
                       _______________________________________
                   11. Using Smart Zip (36)
                       _______________
                   12. Macros & Key Words (36)
                       __________________
                B. Groups . . . . . . . . . . . . . . . . . . . . . .    37
                C. Abbreviations (Macros) . . . . . . . . . . . . . .    38

          XII.  INDICES & FILTERS: CONTROLLING THE SORTING SEQUENCE
                AND VIEWING OF ENTRIES  . . . . . . . . . . . . . . .    38

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                                  What Mailing List?
                                  __________________



                A. Changing the Index . . . . . . . . . . . . . . . .    39
                B. Filters  . . . . . . . . . . . . . . . . . . . . .    39
                   1.  Setting a Filter (39)
                       ________________
                   2.  Clearing a Filter (40)
                       _________________

          XIII. PREFERENCES . . . . . . . . . . . . . . . . . . . . .    40
                A. Setting Your Return Addresses  . . . . . . . . . .    40
                B. Setting Envelope Size  . . . . . . . . . . . . . .    40
                C. Selecting Continuous (Dot Matrix) Label Types  . .    41
                D. Other Settings . . . . . . . . . . . . . . . . . .    41
                   1.  Back-up & Restore Method (41)
                       ________________________
                   2.  Mailing to Various Countries (Country setting)
                       ______________________________________________
                       (42)
                   3.  Directory Display Format (42)
                       ________________________
                   4.  Alert Tone (43)
                       __________
                   5.  Automatic 11-digit Zip (43)
                       ______________________
                   6.  Incomplete Addresses (44)
                       ____________________
                   7.  File Import (44)
                       ___________
                   8.  Capitalize City Field (44)
                       _____________________
                E. Defining Printers  . . . . . . . . . . . . . . . .    44
                   1.  Laser Printer Soft Fonts (45)
                       ________________________
                   2.  Scalable Fonts (45)
                       ______________
                   3.  Post Office Considerations (46)
                       __________________________
                F. Duplicate Checking . . . . . . . . . . . . . . . .    46

          XIV.  HELP  . . . . . . . . . . . . . . . . . . . . . . . .    46

          XV.   ERROR MESSAGES  . . . . . . . . . . . . . . . . . . .    47





















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                                  What Mailing List?
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          I.    DISCLAIMER OF WARRANTY

                By using this software and documentation ("WML") you must
          accept this disclaimer of warranty:

                WML is provided "as is" without any warranties or
          conditions, expressed or implied, including, but not limited to,
          those concerning merchantability and fitness for a particular
          purpose.  By using WML, you are expressly releasing the author,
          Angel Babudro, from any liability resulting from the use of this
          software and documentation.  You must assume the entire risk of
          using WML.  Please test and supervise WML thoroughly before
          relying on it.


          II.   COPYRIGHT

                WML is owned and copyright (c) 1990-1994 by Angel Babudro,
          all rights reserved.  You may only use and/or distribute WML
          under the License terms below.


          III.  LICENSE

                1. WML is being distributed as Shareware; it is not free. 
          You are granted a limited license to use WML for an evaluation
          period of up to 60 days, to determine if it suits your needs. 
          Any other use of WML or use past this period requires
          registration.

                2. You may keep as many backup copies of WML as you wish. 
          The Registered Edition is limited to simultaneous use on the
          number of computers indicated by your registration level.  The
          Unregistered Edition may be used on any number of computers
          during the 60-day evaluation period.

                3. Complete and unmodified copies of WML may be distributed
          without permission, subject to (4) below, except for CONFIG.WDT
          and files ending in SFP or SFL which are NOT to be distributed.

                4. Other than a fee of not more than US$6 (six dollars) for
          the service of disk copying, you MUST have express written
          consent from the copyright holder, Angel Babudro, in order to
          charge any fee or receive any consideration for WML or to include
          WML with another business transaction (e.g., a hardware sale or
          CD-ROM).  Such permission is often granted; the author is a nice
          guy - please write to him with your ideas.


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                                  What Mailing List?
                                  __________________



          IV.   TECHNICAL SUPPORT (HOW TO REACH ME)

                If you have questions or need help, just send a note to me
          through the mail or a BBS listed below.  Registered users, those
          intending to register within 30 days, vendors, and sysops may
          contact me via telephone as well.  Sysops and shareware vendors
          please see VENDOR.DOC for distribution information.

                Mail        Angel Babudro, "Organic Computer Wizardry",
                            Box 132, Paonia, CO 81428 USA
                Phone       (303) 527-6756 Tue-Fri 10am-6pm Mountain Time

                I am normally available by phone, but if you get my
          answering machine please understand that my income from Shareware
          is so limited that I can only return long-distance calls collect
          and ask you to call back direct (I will change this policy as
          soon as income allows; for Registered Users only I will pay for a
          brief call and ask you to call me back).

                Official Distribution Bulletin Boards

                My software packages are "free" downloads on the BBSs
          listed below - you need not subscribe to download my shareware
          (although other files or functions may require subscription).  I
          use the first name "Angelo" on BBSs since it avoids gender
          confusion (I'm used to both names anyway).  Scan for the file
          name WML*.* to locate the latest version.

          West Coast   Researcher's BBS (CA)        USR Dual (805) 949-8151
                       Enter "J;136" to join the OrganicSftwr conference
                       before downloading, browsing for topics of interest,
                       or leaving messages to me.  This board is huge, by
                       the way; anything you want is here.  One of their
                       specialties is extensive WordPerfect support. 
                       Messages can be sent to me via FidoNet 1:102/1310.

                       Expanding Horizons (CO)    14.4k V.32 (303) 241-9913
                       This is my local BBS.  I access it about twice per
                       week.  The sysops are very nice folks and give 45
                       minutes on the first call.

          Midwest      Rusty 'n Edie's BBS (Ohio), six phone numbers:
                              HST 16.8                       (216) 726-1804
                              Hayes 28.8                     (216) 726-3642
                              Hayes V-series                 (216) 726-3610
                              2400/V32/ZyXEL 19.2            (216) 726-2620
                              USR HST Turbo 21               (216) 726-3628
                              CompuCom Speed                 (216) 726-3584

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          East Coast   Excalibur (Central NY)       USR Dual (315) 736-3792
                       FREQ (File REQuest) from this board via RBBS address
                       A:954/401, FIDO address 1:26501, or ICN address
                       91:315/101.

                       WhiTech BBS (NC) ZyXEL 14.4 V32b/V42b (910) 944-1165
                       File Request (FREQ) via Fido address 1:3636/2.


          V.       ORDERING METHODS AND REGISTRATION FEES

                   Years of effort have gone into this software in the
          hopes that many people will be willing to pay for a small part of
          the development.  Kindly remember that if you use this software
          past the 60-day trial period you are honour-bound to pay the
          registration fee.

                A. Benefits of Registration

                The Shareware (unregistered) version of WML is fully
          functional so that you may try all of its features and know
          exactly for what you are paying.  However, until you register
          your copy WML will continue to remind you that you are bound by
          law and honour to pay the registration fee or discontinue use of
          the software.  Once the 60-day evaluation period expires, WML
          will become a little more persistent about "reminding" you: the
          delay at the opening and closing screens will increase by 0.2
          seconds with each use.  Thus, you must put up with a little more
          discomfort each time you use the software past the 60-day
          evaluation period without paying, but it will always continue to
          be fully functional.

                When you register you have the following benefits:

                -  The license & delays at start-up & exit go away.
                -  You get the latest version direct from the author with
                   free PCL soft fonts.
                -  You may order a printed and 3-ring-bound manual.
                -  Updates are free - get them from a local BBS or vendor. 
                   As new features are added, WML ends up competing with
                   higher-priced products, so the price is sometimes raised
                   to reflect the dramatic increase in its value to users. 
                   By registering now, you pay the current (low) price and
                   are entitled to all the higher-priced features for free.
                -  You can subscribe to receive new versions as soon as
                   they are released so you will always have the latest
                   features and enhancements.


                                         -3-














                                  What Mailing List?
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                -  You can talk to a real person who is fully knowledgeable
                   about WML and can help you right away.  I have been
                   known to fix problems the same day and download updates
                   to my customers via modem.  I am committed to making my
                   software work well for you.
                -  It rewards the author for thousands of hours of software
                   development done without pay and from which you are
                   deriving benefit.  It's the right thing to do and will
                   surely come back to you in blessings & good karma.

                B. How To Order

                Send cash, check, or money order in U.S. funds (Canadian
          customers may send Canadian funds, although money orders in U.S.
          dollars are the easiest to handle and greatly appreciated).  If
          you send cash use a "security" no-see-through envelope and send
          it via Registered mail.  No Purchase Orders please.

                If you prefer to use a credit card, you can order WML from
          Public (software) Library with your MC, Visa, AmEx, or Discover
          card by calling 800-242-4PsL (from overseas: 713-524-6394) or by
          FAX to 713-524-6398 or by CompuServe to 71355,470.  THESE NUMBERS
          ARE FOR ORDERING ONLY.  I CANNOT be reached at those numbers.  To
          contact me for information about dealer pricing, volume
          discounts, site licensing, the status of shipment of the product,
          the latest version number, or for technical information, call
          303-527-6756 or write me at PO Box 132, Paonia, CO USA 81428. 
          With Shareware you try the software before buying it; therefore,
          product returns are not allowed.

                When ordering from PsL ask for product #10800.  PsL will
          add $3 for shipping & handling to U.S. as well as Canadian
          orders.

                C. Pricing

          Use License with Disk -- $59.  License to use one copy of WML
                along with the latest Registered Edition on disk with
                automated installation, the latest version of this
                documentation on disk, PCL soft fonts, and notice of major
                updates.  See below for printed manuals.

          U.S. Zip Codes - $10.  With this option, WML will know the city
                and state for virtually any U.S. zip code.  Requires 5Mb of
                hard disk space.




                                         -4-














                                  What Mailing List?
                                  __________________



          Wholesale -- If you want to bundle WML with your own special
                product or service (such as a special mailing list) and
                resell it, please write to me with your idea.

          Site License -- To use WML on multiple computers of a single
                business at the same physical location, just purchase a Use
                License (above) then get a site license for the number of
                computers on which you will install & use it:
                   Up to 4 computers                        $30.00 per site
                   Up to 10 computers                       $70.00 per site
                   Up to 20 computers                      $125.00 per site
                   Any number of computers                 $400.00 per site

          Manuals -- $12 each.  Printed on my laser printer and bound in a
                3-ring binder, these manuals contain graphics & detailed
                descriptions of each screen, some basic computer & data
                base lingo, and an index.  I am very concerned about
                deforestation, so please order a manual only if you need
                more details than is in this documentation.

          Free Updates -- When you register I will send you a "key" which
                will make future releases work as Registered Editions.  You
                can download the latest version from a bulletin board or
                otherwise obtain an updated copy, and it will recognize
                your registration "key" in your CONFIG.WDT file.1

          Updates Though the Mail -- An update disk with the latest versions
                of all my shareware costs $7.00 (add shipping outside the
                continental U.S.).  Updates are released every 1-8 weeks.

          Update Subscription -- You can subscribe to receive updates
                automatically through the mail.  I will send major updates
                as they are released (problem "fixes" or significant
                enhancements).  In return I will expect you to send $7
                (plus shipping outside the continental U.S.) within 15
                days.  There is no time commitment and either part may
                cancel the subscription at any time with written notice.

                Prices & specifications are subject to change without
          notice.  Vendors & sysops please see VENDOR.DOC & SYSOP.DOC.

                Give & Receive Support - Register the software you use
                              
          ____________________

               1 Be sure  to delete  your CONFIG.WDT file  from copies  you
          share with  BBSs and others.   Not only  does it contain  all the
          settings on your system  and certain pieces of your  data, but it
          also contains your registration key and your name.

                                         -5-














                                  What Mailing List?
                                  __________________



                                INVOICE & REGISTRATION
                     Credit card orders see "How To Order" above

          REMIT TO:                       FROM:

            Angel Babudro                   Name___________________________
            "Organic Computer Wizardry"
            PO Box 132                      Company________________________
            Paonia, CO  81428
            USA                             Address________________________

                                            _______________________________

                                            Phone__________________________

          Use License      Registration & disk               ($59) _______ 

                           Complete U.S. zip codes (5Mb)     ($10) _______ 

          Site License     Up to 4 CPUs add $30; Up to 10 add $75
                           Up to 20 add $150; Unlimited add $400   _______ 

          Printed Manuals  in 3-ring binder        (Qty ___ x $12) _______ 

          Shipping &       Canada, AK, HI, VI, PR - add $3
           Handling        Outside U.S.A. & Canada - add $9        _______ 

                                                  ** T O T A L  = $_______ 

                    Send new updates every 1-4 months and bill
                    me $7 plus foreign shipping, if any.  I will
                    send payment within 15 days or return the
                    disk to cancel this service.           Initials_______ 

          Disk size & quantity [__] 3"                [__] 5"
          Drive density        [__] Low (DD) required  [__] High (HD) ok

          Printer make(s) & model(s)______________________________________
          Which version are you using now? (see Help/About screen)________
          I got my copy from _____________________________________________
          I saw a review in_______________________________________________

          WML has been delivered to and accepted by customer.  Upon receipt
          of this paid invoice the latest Registered Edition disk and any
          options ordered above will be sent.  Mail this invoice with your
          cash, cheque, money order in U.S. funds; Canadians may send Cdn$. 
          Put comments on back.  Allow 1-4 weeks for the latest version to
          land on your doorstep.  Thank you for registering!

                                         -6-














                                  What Mailing List?
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          VI.       WHAT DOES THIS SOFTWARE DO?

                    What Mailing List? provides a simple and flexible way
                    __________________
          to easily manage and print mailing lists.  WML has the tools to
          track relatively small amounts of information - hundreds or
          perhaps a few thousand names - although there is no limit to the
          number of files and a theoretical limit of 5.5 million entries
          per file.  You'll need a faster computer and a new hard disk
          before any of that becomes a problem.

                    WML is perfect for those times when you want a good-
          looking envelope or label, or maybe a hundred, but not fifty
          thousand.  Software that is made to handle huge lists tends to be
          horribly complicated to use.  WML is different.

                    I use WML regularly as I develop it: when I need an
          envelope I print it on my laser, and when I need a few labels I
          switch to the dot matrix printer.  It's very fast and easy for
          me, and I hope you find WML just as easy and fast to use.

                    Learning WML can probably be done as you are using it,
          with little or no help from this manual.  Keep an eye on the
          bottom of the screen since that is where I list special function
          keys.  If you use a mouse, many of these commands can be accessed
          with the mouse as well.  Many of my clients' greatest fear is
          losing data, so I'd like you to know that I use WML almost every
          day and my information is safe, plus WML will always warn you
          before it erases or abandons information so you can't lose
          anything without knowing about it first.  Guarantees are
          impossible to make (actually, they're easy to make but impossible
                                                        ____
          to keep), but I can say that WML is as "safe" as any other high
          quality PC software product.  I've never lost a byte of
          information nor have I heard of anyone else who has.

                    This shareware manual is intended for people with some
          knowledge of computers, MS-DOS, and data bases.  A detailed
          manual is available to registered users which is more thorough,
          covering elementary and advanced topics not covered here.

                    Any trademarks I happen to mention here are, of course,
          property of their respective owners.

                    Sysops are sure a big help to me - you give helpful
          criticism and send in registrations more than anybody.  Special
          thanks to sysops Skip Taylor (The Researcher's BBS), Mike Halley
          (Vietnam Vets BBS), and Tom McElvy (Pleasure Communications).



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          VII.  SYSTEM REQUIREMENTS

                The bare minimum you will need is:
                1.  Any IBM-PC-compatible with a 720k floppy or better
                2.  At least 400k of free RAM
                3.  MS/PC-DOS 3.1 or higher, 4dos, or DR-DOS

                I recommend you have:
                1.  An 80286 or faster computer
                2.  A hard disk with at least one megabyte of free space
                    and an access time below 30ms
                3.  512k or more available expanded or extended memory
                4.  A hard disk cache

                WML has been tested with PC-DOS 3.3, MS-DOS 5.0 & 6.2, 4DOS
          4.0 & 5.0, and with DR-DOS 6.  It should work properly under PC-
          DOS or MS-DOS version 3.1 or later.  You will need 500-950k of
          disk space for WML and its files, depending on which optional
          files you decide to keep on your disk, plus space for the files
          you will create.  You may keep the data files and programme files
          in different directories or on different disks, so floppy disk
          use is possible (although extremely slow).

                WML will detect whether you have a monochrome or colour
          card installed, but it cannot detect what type of monitor you
          have.  If you have a monochrome (black & white) monitor and the
          screen is difficult to read, try starting with the "/M" switch
          (for "M"onochrome) like so: "WML /M".

                A.  Practical File Size Limitations

                Although WML has a theoretical limit of 5.5 million names
                                   ___________
          per mailing list file, you would need a super-computer or a lot
          of time to manage it.  The number of names you can manage within
          a single disk file depends on the speed of your computer.  Here
          are my ideas of what you can reasonably expect from different
          computer systems:

                Computer Type                     Practical File Size Limit
                _____________                     _________________________

                PC/XT (4.77MHz)                        300 entries per file
                286/12                               1,000 entries per file
                386dx/20                             1,700 entries per file
                386dx/40                             2,300 entries per file
                486dx/33                             4,000 entries per file
                586 (Pentium)/66                     6,000 entries per file



                                         -8-














                                  What Mailing List?
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                If you are a patient person, you may feel comfortable with
          going well over these guidelines, and vice versa for impatient
          people.  I'm also taking into account that people running a 486
          expect faster response than people using XTs; I think that WML
          would locate a name in a 3,000-entry file on a 486dx/33 faster
          than it would in a 25-entry file on a PC/XT - an 8088 is slow
          compared to a 486 no matter what it's doing.

                You can store millions of entries by creating hundreds of
          files, however, certain features such as duplicate checking will
          only work within a single file.

                B.  Printers

                WML supports two types of printers -- a laser printer and a
          dot matrix printer on LPT1, LPT2, or LPT3.  The laser printer
          must be a PCL 1-5 printer (compatible with H-P LaserJet I, II, or
          III).  WML has been tested on Panasonic 4450 (H-P LaserJet I-
          compatible) and H-P LaserJet III & IV laser printers.  I'm sure
          there are some lasers which could be better supported, so let me
          know if you own one of them.  PCL 5 laser owners will be happy to
          know that they can use the scalable fonts.

                If your printer is not on the list check in your printer's
          manual for its compatibility.  Most dot matrix printers are
          compatible with Epson or IBM, so try these if you can't find a
          proper match.  If you have trouble, send me a note with your
          printer model & the problem.

                C.  Networks

                With version 2.1 I have placed file "locks" to allow WML to
          be used on networks which use the DOS SHARE utility.  I know
          LANtastic uses SHARE, and I think the majority of networks do,
          too.  Prior to version 2.1 every file was opened with exclusive
          access, meaning that it could not be shared over a network.  This
          would not allow the configuration, group, abbreviation, or zip
          code files to be shared which would need to happen on a network.

                I don't have a network so please tell me your experiences. 
          I would like WML to run on a network, allowing one station to
          open a particular file, and allow the configuration,
          abbreviation, group, and zip codes files to be shared by more
          than one station unless they are being updated.  I wonder what
          will happen if two stations try to update the configuration at
          the same time or even try to open the same mailing list file. 
          Will someone please try some things like this and tell me what
          happens?

                                         -9-














                                  What Mailing List?
                                  __________________



                A future plan (which will happen sooner if I get requests
          for it) is to use record locking (versus locking the whole file)
          so that more than one station can share a file as long as they
          work on different records within the file.  This will take a fair
          amount of programming time and coordination with someone who can
          test it for me, so I'm giving it a low priority until/unless that
          special "someone" comes forward...

                D.  Using With MS Windows

                WML can be run as a DOS application under Windows 3.1
          although it is not a Windows application (in other words, it runs
          the same in DOS or Windows and you cannot use any of Windows'
          features with WML, such as the clip-board).  If you don't use
          Windows or use it only occasionally (as I do), then use WML from
          DOS since it will work faster without Windows' overhead.  If you
          normally have Windows loaded, however, then go ahead and set up
          an icon for WML.  To do this, highlight or create a group, then
          use File/New to create a program item and define it as
          C:\WML\WML.EXE (or whatever directory you are using) and set the
          data directory to C:\WML or some other, as you desire.

                You may also use Windows' File Manager's "Associate"
          feature to connect ".WML" files with the WML programme.  If you
          do this you can double-click on a WML data file and Windows will
          automatically launch WML using that data file.

                E.  Using With 4DOS

                WML has been tested with 4DOS versions 4.0 and 5.0.  WML
          uses the standard 4DOS "DESCRIPT.ION" file to store, update, and
          access long file descriptions.  If you use 4DOS, when you issue
          the DIR command you will see the file descriptions that you
          entered for your WML files.  Likewise, if you use the 4DOS
          DESCRIBE command to change the description of a WML file, the new
          description will be used by WML.


          VIII. FILES WHICH MAKE UP THE PACKAGE

                What Mailing List? is made up of the following files:
                __________________

                WML.EXE       The executable file
                WML.HLP       The help file
                WML.TXT       The ASCII text file of this document [*]
                WML.WP        The WordPerfect file of this document (so you
                              can format it for your printer) [*]
                POSTAL.DAT    Zip codes file

                                         -10-














                                  What Mailing List?
                                  __________________



                PRINTER.DAT   Printer definition file
                READ.ME       A text file of late-breaking news. Read this
                              first. [*]
                ORDER.FRM     Order form for all of my software
                VENDOR.DOC    Information file for BBS Sysops & Shareware
                              distributors/disk vendors [*]
                SYSOP.DOC     Special deals for BBS sysops & co-sysops [*]

                These are the files which are provided with the
          unregistered package.  Additional files will be created in the
          same directory as you use WML.  Files marked with [*] are not
          needed to run WML so they may be erased if disk space is a
          premium (I would appreciate, however, if you would keep ORDER.FRM
          around until you decide whether or not to order).

                The Registered Edition contains extra files which are for
          use by the registered owner only.  So if you share WML with
          friends and BBSs, please ERASE these files from the copies you
          share:

                *.SFP         Portrait PCL soft fonts
                *.SFL         Landscape PCL soft fonts
                CONFIG.WDT    Registration key & configuration info


          IX.   USING What Mailing List? FOR THE FIRST TIME

                A.  Quick Start

                Place all files in a directory2 & type "WML" from the DOS
          prompt, press "P" to open the Preferences menu.  Go down the list
          and fill in each preference window as necessary.  Then use
          File/New to create a file, and enjoy.  You can run WML from any
          directory, but WML expects the data (mailing list) files to be in
          the current directory.

                Before you can start entering addresses you will need to
          create at least one mailing list file.  Do this by selecting the
          "New" option under "File" (described below).  Before you can
          print anything you will have to set your Preferences, at the very
          least defining your printer(s).

                Before you print anything on a laser printer you may want
          to try a test (especially with laser labels which are expensive). 
                              
          ____________________

               2  Data files  (*.WML  and  *.IX*)  may  be  placed  in  any
          directory.

                                         -11-














                                  What Mailing List?
                                  __________________



          I suggest you run a set of labels on a sheet of paper then hold
          the paper and the labels together up to a light to see if things
          line up.  When you print laser labels WML will let you adjust the
          label definition including the top and left margin, if necessary. 
          Any changes you make will be saved for the future.

                B.  Updating To a Newer Release

                If you download WML from a bulletin board (BBS) or get a
          copy from a friend or shareware vendor, just over-write the old
          files with the new ones - as you extract an archive you will be
          prompted for each file to be over-written; using DOS COPY the
          files will be over-written without prompting.  The new version
          will recognize your registration "key" in your CONFIG.WDT file
          (which is not distributed with the Unregistered Edition).  If you
          can't find WML on a bulletin board in your area, ask a sysop
          about FREQing it from the BBS networks listed in the "Technical
          Support (How To Reach Me)" section or send for a floppy disk
          update (see "Updates" section above).

                C.  Choosing a Directory for WML

                It is a good idea to install WML in its own directory under
          the root.  Giving each software package its own directory keeps
          things organized and can improve file access speed.  Besides
          this, the root directory is typically limited to 128 files,
          whereas a subdirectory can contain any number of files.  You
          might use "C:\WML" (or any valid drive letter), or maybe put all
          of your business programmes under an "\APPS" directory and thus
          use "\APPS\WML".

                You may organize things further by placing your data files
          and programme files in separate directories, however, this is
          only a good idea if you plan to have a large number (perhaps
          hundreds) of list files.  You may also want to keep your data
          files in a different directory if you commonly import & export
          data.  For example, you might keep your WML files with some dBase
          files to & from which you swap information.

                Let's say you put WML.EXE and all of its files in a
          directory C:\WML.  To start WML from the DOS prompt just go your
          data directory (for example, "CD \LISTS\BUSINESS") then type
          "C:\WML\WML" and press ENTER.  If you want to keep your data
          files in the same directory as the programme, that makes it even
          simpler:  Just go to that directory (e.g., "CD \WML") then type
          "WML" -- you don't need to type the path name because you are in
          the proper directory already.


                                         -12-














                                  What Mailing List?
                                  __________________



                Highlight "Preferences" and press <Enter> (or press the
          letter "P", or point & click with your mouse) -- you will see a
          list of choices.  Select each item by pressing the highlighted
          letter or by highlighting it using the arrow keys and pressing
          <Enter>.

                After you are done setting your preferences, press ESC to
          close the Preferences menu then press "F" for the File menu.  If
          no files are on disk, the only option available will be "New" and
          "Exit".  Press "N" and type a name for your mailing list file. 
          In a couple of seconds the list will be created and you'll be
          ready to go.  That's all there is to it!

                D.  Using an LCD or Monochrome Monitor with a Colour Card

                If you have a monochrome (aka Black & White) monitor
          connected to a colour adapter card or a laptop or notebook
          computer with an LCD screen, you will see shades of grey instead
          of colours.  This may not be very readable.  You can force WML to
          run in monochrome mode by using the "/M" switch like so:

                WML /M

                You may want to put the "/M" in WML.BAT using a text
          editor.  There are a few screens which do not "listen" to the /M
          switch -- it's a low priority, but I am working to fix this.

                E.  Specifying a Data Drive and/or Directory

                Normally, WML will use the default disk drive and directory
          for data files.  However, you may specify a disk drive,
          directory, and/or file name on the command line when you start
          WML.  The syntax is:

                WML [d:[\pathname\[filename]]]

                Examples:

                    WML B: starts WML and uses drive B: for data files.

                    WML C:\DATA\ starts WML and uses C:\DATA\ for data
                files.

                    WML C:\DATA starts WML; if the file C:\DATA.WML exists
                it will be opened for use, otherwise the directory C:\DATA\
                will be used for data files.



                                         -13-














                                  What Mailing List?
                                  __________________



                    WML C:\DATA\MYFILE.WML starts WML using the data
                directory C:\DATA\ and opens the file MYFILE.WML.

                F.  Using the Menus

                WML uses CUA-style pull-down menus, which is the standard
          used by QuickBASIC, Macintosh, and Windows.  Basically, there is
          a horizontal menu of choices -- File, Data Entry, etc.  Under
          each of the horizontal choices is a menu of functions pertaining
          to that item -- it is a two-dimensional menu, in other words. 
          The last item of the left-most menu is always Exit, to end the
          programme or the sub-menu you are on.

                There are two ways to select an item from the main menu:

                1.  Press the letter which is highlighted in the option
                    description
                2.  Use the Up/Down/Right/Left arrows to highlight the
                    option you want then press <Enter> (a.k.a. RETURN or
                    CR).

                Some menus do not have highlighted options.  On these menus
          you must use the arrow keys to highlight your choice then press
          <Enter>.

                If you want to cancel an operation you selected, just press
          the Esc ("Escape") key.

                G.  Status Line

                At the top of your screen is WML's title followed by the
          WML file you have open (if any).  At the bottom of the screen is
          a bar which looks like this:

                Total|Selected|Bad/Omit|Pack|Index|01-01-1980

                From left to right the items are:
                1.  Total records in the open file
                2.  Total records selected for printing
                3.  Total records bad or excluded from mailings
                4.  The word |Pack| if there are entries to be erased
                5.  Selected indexing method (name, company, address, or
                    zip).
                6.  To-day's date (so far as the computer knows).  If you
                    have a filter chosen, this will be replaced with
                    "Filter" followed by:
                    * "Sel" for Selected records only,
                    * "Del" for Deleted records only, or

                                         -14-














                                  What Mailing List?
                                  __________________



                    * "SelDel" for both.
                    If the filter message is bright the selection is 
                    unchanged, otherwise changes have occurred.  For
                    example, suppose you have set the filter to "Selected
                    Only" then cleared the selection status of a record. 
                    The filter message would change to dim since the filter
                    is no longer accurate.


          X.    MANAGING & PRINTING YOUR FILES

                The "File" menu contains options to use and manage your
          files and to print entries from these files.  Here is a summary
          of the choices under the File menu:
                  New - Create a new mailing list file
                  Open - Open an existing mailing list file
                  Close - Close the open file
                  Delete - Erase a file from the disk
                  Change - Rename a file and/or change its description
                  Back-up - Make a back-up copy of data files
                  Restore - Restore data files from a back-up copy
                  Format Floppies - Format floppy disks (for back-up use)
                  Index - Change the order in which entries are displayed
                    and printed or specify which entries you would like
                    displayed (called "filtering")
                  Pack - Remove entries which are flagged to be deleted
                  Import - Bring data into the open file from another file
                    format
                  Export - Send data to a different file format
                  Print/Select/Query - Menu of ways to print your list,
                    choose which entries are to be printed or otherwise
                    operated upon, and search the file
                  Exit - End WML and return to DOS

                Many of these options cannot be used at certain times
          (e.g., if you have an empty mailing list file the Print option is
          useless so WML won't let you use it).  Valid options have a
          bright white letter; non-valid ones are "gray" with no
          highlighted letter.

                A.  Creating a New File

                Up to 250 files can be managed by What Mailing List?.  When
                                                  __________________
          you choose this option you will be asked to enter a name and
          description for the new file.  The name will be checked for
          proper DOS syntax and you will be warned if the file name you
          entered already exists.  If everything is okay your new file will
          be created and opened for use.

                                         -15-














                                  What Mailing List?
                                  __________________



                B.  Opening an Existing File

                Just like using a filing cabinet, you have to open a file
          before you can see what's in it.  File/Open let's you open a file
          which has been previously created.

                After you select this option you will be presented with a
          list of the WML files in the current directory.  Use the up and
          down arrow keys to highlight the file you wish to use, then press
          <Enter>.

                Note that entries will be displayed and printed in the
          order indicated on the bottom status line.  To change the sort
          order use the Index menu.

                C.  Saving/Closing a File

                WML saves your information every time you change something. 
          If you enter information and press the Esc key or click on a
          "Cancel" button with your mouse a message will warn you about
          losing any changes you have made.  The only danger comes with a
          power outage or anything else that causes WML to end improperly
          (e.g., the reset button or Ctrl-Alt-Del are used).  However, even
          in this case the only thing you would have to do is re-index the
          file -- no information would be lost.

                Just the same, it's always safest to Close a file when you
          will be away from your computer for a while.  That way if
          anything happens while you are away your information is saved. 
          The other use for Close is when you want to delete the open file. 
          The Delete function (below) will not let you delete an open file,
          so you must close it first.

                D.  Deleting a File

                WML contains all the tools you need to manage your mailing
          list files.  The File/Delete function gives you a convenient way
          to remove files from your disk.  When you select this option you
          will get the same file list you see with the "Open" option.3 
          Highlight a file and press <Enter>, and the computer will read
          the name back to you (to be sure you picked the right one) and
          ask for permission to continue.  If you press <Enter> (or click
          on "Ok") then the file will be erased from the disk (along with
          it's indices) and will no longer appear on lists.
                              
          ____________________

               3    The list will not contain the name of the open file (if
                    any), only the files which are "put away."

                                         -16-














                                  What Mailing List?
                                  __________________



                E.  Changing a File's Name & Description

                The File/Change option let's you enter a new DOS file name
          and/or a new description for any unopened mailing list file. 
          Once you choose this option you will see the file list.  Choose a
          file and the file name window will pop open.  Change anything you
          like and select "Ok" to save it.

                F.  Transferring Files

                To move a particular file between computers (say, a laptop
          and desktop) you will need to copy more than just the data file
          for proper operation.  A complete set of data consists of:

                1. The data file (ending in WML)
                2. The index files (ending in IX*)
                3. The group definitions (files matching GROUPS.*)

                You can re-create the index files if you do not copy them,
          but it is usually faster to copy them.  If the GROUPS files are
          missing you will not be able to select records by group nor will
          you be able to change or view the group settings.

                The easiest way to be sure you have it all is to copy all
          of your data files using the Back-up option under the File menu. 
          Alternately, you can use the DOS copy command to copy the files
          in the three points above.

                To demonstrate, let's say you have several mailing list
          files and you only want to put one of them on a 3.5" floppy to
          use on your laptop.  Let's call the list MYLIST and assume that
          your 3.5" disk drive is B:

                1. Go to your WML directory (e.g., CD \WML)
                2. COPY MYLIST.* B: to copy the data & index files
                3. COPY GROUPS.* B: to copy the group files

                G.  Making Back-up Copies of Your Files

                Your computer is a machine and one day it will probably
          break down.  File/Back-up protects your information by copying it
          to another disk.  On the Preferences/Other screen you should have
          indicated how you want to perform back-ups -- using the DOS COPY
          command, ARJ, LHARC, or PKZIP (the default is DOS COPY).

                You must have a formatted floppy disk ready. You can use
          the same back-up disk over and over again (the new copy will
          over-write the old one), but it is a good idea to alternate at

                                         -17-














                                  What Mailing List?
                                  __________________



          least three back-up copies.  When the work you've done since your
          last back-up becomes too much to lose, it's time to make another
          back-up.

                Using compression software packs more information in less
          space (so you can use fewer floppy disks) but requires more
          memory (RAM).  Use |Help/About| to see your free DOS memory.

                ARJ 2.30 needs at least 242k free
                LHARC 2.13 needs at least 189k free
                PKZip 1.1 needs at least 119k free

                So, then, you select File/Back-up and a summary window pops
          up and the system pauses for you to enter the back-up destination
          (which is typically a floppy disk drive, such as A:, but you may
          decide to back-up to another hard disk, a network drive, etc.). 
          All WML data files will then be backed-up to the destination disk
          and directory using the method shown in the window.

                See also the section on choosing a back-up method under
          Preferences.

                H.  Restoring Files from a Back-up Copy

                If you ever need to recover data files from a floppy disk
          you made using the Back-up command (above), just place the floppy
          disk in its drive, if applicable, and select File/Restore.  The
          method used to restore the files will be the one specified on the
          Preferences/Back-up window.  The system will pause for you to
          enter the source drive -- the one you used when backing-up, which
          is typically a floppy disk drive, but may be another hard disk, a
          network drive, etc.  All WML data files will then be restored
          from the back-up copy to the WML directory.

                Please see also the section of choosing a back-up method
          under Preferences.

                I.  Formatting Floppy Disks

                This option is for those times when you have decided to
          make a back-up copy of your data but don't have a formatted disk
          handy or want to re-format a disk to check for any bad spots. 
          File/Format Floppies lets you format a floppy disk to your
          computer's standard density without exiting WML.  By "standard
          density" I mean that if you have a high density drive you can
          only format high density disks (in other words, WML doesn't pass
          any parameters to DOS FORMAT).  There is an exception to this:


                                         -18-














                                  What Mailing List?
                                  __________________



                If you have What Floppy Format? (WFF.EXE) available
                            ___________________
          somewhere in your DOS search path, WML will automatically access
          it for formatting floppy disks so you can format any kind of disk
          using FDFORMAT.  (You will receive a complimentary copy of the
          latest version of WFF with your WML registration.  FDFORMAT is a
          Freeware product by another author and can be found on my support
          BBSs.)

                J.  Fixing Damaged Index Files (Re-Indexing)

                Sometimes a data base's index files can be damaged.  This
          can typically happen with a power outage, Ctrl-Alt-Del while in
          WML, etc.  File/Re-Index allows you to re-build the indices for a
          mailing list.  Just open a file then select this option;
          everything is automatic.

                K.  Removing Records Which Are Marked for Deletion
                    (Packing)

                File/Pack is used to remove deleted records from the
          mailing list data base which is currently in use.  Entries which
          are marked for deletion remain in a mailing list file the file is
          Packed.  This can be handy if you accidentally mark a record for
          deletion because you can "un-mark" it; or you could use this
          feature to mark all the records you want to delete then review
          the records on the screen before actually packing the file.

                L.  Importing Data from Other Software

                File/Import allows you to read data from other files to
          become a part of the mailing list file you are using (the Open
          file, shown at the top of the screen).  Once you select import,
          you will be shown a menu of file types:

                - ASCII
                - What Mailing List? 2.x file
                - DBF file

                Highlight the type of file you would like to import and
          press <Enter>.  Descriptions of each file type follow.

                    1. Importing ASCII Files
                       _____________________

                    An ASCII file must have commas delimiting each field
                and one record per line (i.e., CR/LF or ASCII 13 10
                terminates a record).  WML automatically detects NAD and
                WML ASCII files and you can define the layout for any ASCII
                file.

                                         -19-














                                  What Mailing List?
                                  __________________



                    Once you have specified the ASCII file to import, WML
                will show you two windows: 1) on the right, a window with
                the names of each WML field, and 2) on the left, a window
                showing the input file's fields which are assigned to the
                highlighted WML field (initially "None").

                    Use the arrow keys to highlight a WML field then press
                the F3 key.  A window showing the data from the first
                record of the file will open, with each field on a separate
                line.  Just highlight the field which belongs to the WML
                field and press the <SpaceBar> - an arrow will appear
                indicating that the field is chosen.  You may continue to
                choose as many fields as you like; fields will be added
                together with a space in-between.  Of course, the input
                data may be truncated (cut) if a WML field is shorter than
                the data coming in.

                    Once you have defined just how WML should import the
                ASCII file you may wish to save the set-up in case you ever
                want to import this type of file again.  Just press the F7
                key and enter a name for the definition.

                    After you have saved definitions you can restore them
                from disk using the F5 key.  When you press F5 WML will ask
                for a directory name (unless you have a reason to do
                otherwise, just press <Enter> to use WML's home directory). 
                After you press <Enter> or click on "Ok" you will see a
                list of available definition files (if any).  Highlight the
                one you want and press <Enter>.

                    To view the definition of each WML field just press the
                up and down arrow keys and watch the contents of the window
                on the left - it will change to reflect the definition of
                each field.

                    To clear the definition for a field press F3 to bring
                up the list of input fields (you will see arrows
                highlighting the chosen fields) and press the <Esc> key. 
                Alternately you may highlight each input field and press
                the <SpaceBar> to toggle the arrow on & off.

                    To begin importing, press the F9 key.

                    2. Importing WML Files
                       ___________________

                    This option is handy for consolidating several files
                into one.  Just select File/Import/WML and you will see the
                file list box.  Choose a file, then choose whether to

                                         -20-














                                  What Mailing List?
                                  __________________



                import all of the records or just those which are selected
                for printing, and away it goes.  As usual, you will see a
                progress graph and the record number count on the bottom
                status line will be updated.

                    This is a handy way to separate a group of entries
                which have grown too large.  For example, let's say you had
                a list of clients grouped by occupation and one occupation
                became so large that you wanted to put them in a separate
                file.  You could select all of the records with that
                particular group for printing.  Then, create a new file and
                import the selected records.  Back in your old file you can
                delete all of the selected records.  Now you have a new
                file with just the records you want in it.

                    3. Importing dBase/DBF Files
                       _________________________

                    WML's DBF import can handle any file made by dBase III,
                FoxBase, dB XL, dB Fast, QuickSilver, Clipper, or any other
                dBase clone.  Many information organizers (including other
                mailing list managers) use the DBF file format.  Chances
                are, if the file ends in DBF you can import it into WML.

                    When you select this option from the menus you will be
                asked to enter a file specification and "*.DBF" will be the
                default answer.  Type the name of the DBF file you want to
                import or use the DOS wildcards to scan a file list.  For
                example, you might type "C:\DBASE\*.DBF" to see a list of
                files in that directory or you might type the whole file
                name something like, "C:\DBASE\MYFILE.DBF".

                    Once the DBF file is established you will see two
                windows with field names.  On the right are the WML field
                names.  On the left are some or all of the DBF field names
                for the file to be imported.

                    Once you have specified the DBF file to import, WML
                will show you two windows: 1) on the right, a window with
                the names of each WML field, and 2) on the left, a window
                showing the input file's fields which are assigned to the
                highlighted WML field (initially "None").

                    Use the arrow keys to highlight a WML field then press
                the F3 key.  A window showing the list of input fields will
                open.  Just highlight the input field which belongs to the
                WML field and press the <SpaceBar> - an arrow will appear
                indicating that the input field is chosen.  You may
                continue to choose as many fields as you like - they will

                                         -21-














                                  What Mailing List?
                                  __________________



                be added together with a space in-between.  Of course, the
                input data may be truncated (cut) if a WML field is shorter
                than the data coming in.

                    Once you have defined just how WML should import the
                DBF file you may wish to save the set-up in case you ever
                want to import this type of file again.  Just press the F7
                key and enter a name for the definition.  Unless you have
                reason to do otherwise, there is no need to enter a drive
                or path name.

                    After you have saved definitions you can restore them
                from disk using the F5 key.  When you press F5 WML will ask
                for a directory name (unless you have a reason to do
                otherwise, just press ENTER to use WML's home directory). 
                After you press ENTER or click on "Ok" you will see a list
                of available definition files (if any).  Highlight the one
                you want and press ENTER.

                    To view the definition of each WML field just press the
                up and down arrow keys and watch the contents of the window
                on the left - it will change to reflect the definition of
                each field.

                    To clear the definition for a field press F3 to bring
                up the list of input fields (you will see arrows
                highlighting the chosen fields) and press the <Esc> key. 
                Alternately you may highlight each input field and press
                the <SpaceBar> to toggle the arrow on & off.

                    To begin importing press the F9 key.

                    4. Importing Dr. Data Label Files
                       ______________________________

                    If you have been using the competing (and inferior!)
                mailing list package, Dr. Data Label, you can easily import
                your mailing lists into WML.  DDLabel, as well as many
                other mailing list packages, uses a dBase-compatible file
                structure.  To import these files just select the dBase DBF
                file import option and enter the path to your DDLabel files
                (e.g., C:\DDLABEL\*.DBF, or you may enter the entire file
                name such as C:\DDLABEL\MYFILE.DBF).

                    Once you have entered the file name correctly and you
                see the import definition screen, just press the F5 (Load)
                key.  WML will ask you for the name of your import
                definition; enter the name DDLABEL.  That's all there is to
                it.  Just press the F9 key to begin importing.

                                         -22-














                                  What Mailing List?
                                  __________________



                    For a more detailed description of the options on the
                dBase/DBF import screen refer to the preceding section,
                "Importing dBase/DBF Files."

                M.  Export

                File/Export allows you to write data to a file in a
          different format.  Once you select export, you will be shown a
          menu of file types:

                - ASCII, comma-delimited
                - ASCII, fixed field lengths
                - ASCII, Ventura Publisher
                - Microsoft Word merge
                - WordPerfect 4 merge file

                Highlight the type of file you would like to import and
          press <Enter>.  Next you will be asked whether you would like to
          export all of the entries in the file, just the domestic entries
          (U.S. or Canada, depending on your country setting), or just the
          entries which are selected for printing.  Highlight your choice
          and press <Enter> and the export file will be created.

                    1. ASCII, comma-delimited
                       ______________________

                    This creates an ASCII file with fields trimmed of
                trailing blanks, quotation marks around strings, and commas
                between each field.  Carriage return & line feed codes
                (dec. 13 and 10) end each record.

                    2. ASCII, fixed field length
                       _________________________

                    This creates an ASCII file with full length fields,
                including trailing blanks.  Carriage return & line feed
                codes (dec. 13 and 10) end each record.  It is my
                understanding that this format may be used for having your
                list checked by the post office - I am checking into this
                and will quickly correct if I am mistaken.

                    Note: If your country setting is "USA only" then the
                State field will be a length of two, otherwise it will be a
                length of 15.

                    3. Ventura Publisher
                       _________________

                    This is an ASCII text file with a "TXT" extension. 
                Each line of the data begins with an "at" sign (@), the


                                         -23-














                                  What Mailing List?
                                  __________________



                name of the field, a space, an equal sign (=), another
                space, and then the data.  For example:

                    @NAME = ABC Company
                    @ADDRESS_1 = 123 Main Street

                    Lines are double-spaced in the file since this is how
                VP determines end-of-paragraph.

                    4. WordPerfect Merge
                       _________________

                    First you will be asked for a file name for the
                exported data.  Enter the full file name you wish to use,
                including drive and path if necessary.  Once you finish
                with this function you will have an ASCII file which
                contains WordPerfect's merge codes.  To prepare the file
                for use, start WordPerfect and import the ASCII file (Ctrl-
                F5, 1, 2).  This is all you need do for WordPerfect 4.2
                through 5.0.

                    If you are using version 5.1 you will have to create a
                "header" line at the top of the file which identifies each
                of the fields by a name.

                    5. Microsoft Word Merge
                       ____________________

                    Just like with the WordPerfect Merge file, this option
                will make you an ASCII file which is in Word's merge
                format.  I don't use Word regularly, but I believe there is
                no special preparation needed to use the file.  The most
                you might need to do is import the file and save it.

                N.  Querying & Selecting Entries to Print

                Choosing this option under the File menu brings forth a
          whole new pull-down menu which lets you select or clear the
          records you wish to print and print labels/envelopes/etc.

                Under the Print sub-menu are options to print and exit back
          to the top menu.  Before printing you must first select the
          records to be printed, so I'll go through the select/query
          options first then the printing options later.

                    1. Selecting entries to be printed
                       _______________________________

                    Notice that the second item on the status line at the
                bottom of your screen shows the number of entries which are


                                         -24-














                                  What Mailing List?
                                  __________________



                selected to print.  This number will change as you use the
                options on this sub-menu.

                    "All" lets you mark or un-mark all records in the data
                base.  "Group" lets you select or clear records according
                to the groups to which they belong.  "Date/New" will mark
                or un-mark records which have never been printed (i.e., the
                number of last mail date = 0); "Date/by Date" will select
                or clear records based on a specific date you provide. 
                "Individual/All" will allow you to scan the entire data
                base, marking and un-marking records one at a time;
                "Individual/Selected" will allow you to scan only those
                records which are currently selected.  City/State/Zip
                options let you select or clear options based on exact
                matches in these fields.

                    2. Acting upon selected entries
                       ____________________________

                    The "Action" sub-menu lets you perform actions on the
                selected records.  Once you have selected records you can
                reset the group settings for the records, flag them as
                deleted, or clear the delete flag.  The Group function
                replaces existing group definitions with the new
                definition(s).

                    3. Query Examples
                       ______________

                    WML's Query may seem limited at first glance, but it is
                actually quite comprehensive.  At the time of this writing
                I found myself thinking that WML couldn't do a certain type
                of query and then realizing that it could, so I think some
                examples are in order.

                    Let's say you have two groups defined in a mailing
                list: Team A and Team B.  Of the entries on file, some are
                part of Team A, some Team B, and some are both.

                    Now, let's say you want to send a mailing to all Team A
                members.  First you may want to choose All/Clear to clear
                any existing selection, then you would choose Groups/Select
                and flag the group Team A in the Groups Window.

                    For another mailing you want to include all members of
                Team B who are not members of Team A.  First, clear any
                existing selection.  Second, use Groups/Select to flag all
                members of Team B.  Finally, use Groups/Clear to clear all
                members of Team A from the selection.


                                         -25-














                                  What Mailing List?
                                  __________________



                    For another mailing you may want to include all members
                of Team A who have not yet received a mailing.  Use the
                Date/New option to select these.  Or you can use Date/by
                Date to select members who last received a mailing on a
                certain date.

                    Whatever you need to do, chances are WML will do it. 
                If you can't figure out how to get what you want, please
                let me know!

                O.  Printing

                Note:  You must define at least one printer and its fonts
                    on the Preferences/Printer screen before you can select
                    any printing options.  The U.S. Post Offices prefer 10
                    to 14 point Helvetica type (a.k.a. Swiss or Univers) or
                    another sans serif font (which means that it has no
                            __________
                    tops or bases.  Times Roman & Dutch are serif fonts). 
                    The post office also has a hard time with italic type.

                    Some or all of the printing options on the "Print" sub-
                menu may be "grayed-out" and unavailable for use depending
                on certain conditions.  For example, if you have not
                selected any entries for printing then all of the options
                except for "Group List" and "Exit" will be gray and you
                will not be able to select them.

                Note:  The number of records which are selected for
                    printing appears on the status line at the bottom of
                    the screen.



















                                         -26-














                                  What Mailing List?
                                  __________________



                Here is an overview of the sequence of events for printing:

                                       Print Menu
                                            |
               Group List  Phone Book   Envelopes      Labels      Zip Dist
                    |           |           |             |               |
                                
              ------------------W h i c h   P r i n t e r ?----------------
                    |           |           |             |               |
                  Print       Print      Select        Select         Print
                                         return         label
                                         address        type
                                            |             |
                                          Print         Print
                                            |             |
                                            +  Update Times Mailed and
                                                   Last Mail Date

                    1.  11-digit Zip Codes
                        __________________

                    The USPS's latest thing is an 11-digit zip code which
                pinpoints the delivery location for an item.  The 11-digit
                zip is made up of a 9-digit zip plus two extra digits and a
                check-digit.4  These two extra digits are normally the
                last two digits of the street address or Box, but there may
                be exceptions, the reasons for which are known to the USPS. 
                My guess is that there are very few, if any, exceptions at
                this point, but the Post Office doesn't want to make a
                guarantee in case things change.5

                    If the 9-digit zip is known but the extra two digits
                are not known, WML will use the last two digits of the
                address.6  On a bulk mailing, if this turns out to be
                incorrect you will never know because bulk mailings are not
                returned for bad addresses, but the post office tells me
                that it won't have any effect beyond being undeliverable
                (e.g., it won't affect your standing with the post office
                or anything like that).

                              
          ____________________

               4 The 12th digit of the extended zip code is calculated from
          the  other 11  zip code digits  and is  used by  OCR equipment to
          verify the accuracy of what they read.

               5 See USPS Publication 25, "Designing Business Letter Mail."

               6  You can  disable  this feature  on the  Preferences/Other
          Settings screen.

                                         -27-














                                  What Mailing List?
                                  __________________



                    The way to get the exact 11-digit zip codes for your
                mailing list is to submit them to the post office or a
                third-party service on disk and get zip code and address
                corrections.  WML will very soon be able to make a disk to
                submit and read correction from disk - coming soon!

                    2.  Other Post Office Considerations
                        ________________________________

                    One common thing you should know about addressing
                envelopes: the U.S. post office delivers to the address
                line which is just above the zip code.  If you have two
                address lines (such as, "123 Anywhere Street" and "P.O. Box
                17") the post office will send it to Box 17.

                    3.  Group List
                        __________

                    The Group List option lets you print a list of the
                groups you have defined.  If you have two printers defined
                you will be asked to choose the one to use.

                    Group List only appears if you have defined groups, and
                does not update the times mailed or last mail date.

                    4.  Envelopes
                        _________

                    If you defined two printers on the Preferences/Printers
                screen you will first be asked on which printer you want to
                print the envelopes.

                    Next, you will be given a menu of return addresses to
                print on the envelopes.  Select "None" if you do not want
                any return address to be printed or use the arrow keys to
                highlight the one you want and press <Enter> to select it.

                    When printing on a PCL laser printer, any soft fonts
                you defined (on the Preferences/Printers screen) will be
                downloaded before printing.

                    Note: If you are using an impact printer and have set
                the "Pause" field to "yes" then you will be prompted to
                load each envelope and press <Enter> before the data is
                sent to the printer.  All dot matrix printers, with a few
                rare exceptions, have a sensor switch which detects when
                the paper has run out.  Some dot matrix printers,
                especially older models, stop printing when the paper moves
                past the sensor, rather than printing to the bottom of the
                form.  With envelopes this is a problem since the form is


                                         -28-














                                  What Mailing List?
                                  __________________



                very short (typically about 4.5-inches long) and you want
                to print the return address about 2-inches from the bottom.

                    If your printer has this problem with single-fed
                envelopes, one trick you can try is to put a business card
                or other piece of paper against the sensor so it will print
                to the bottom of the envelope.  This defeats the paper-out
                sensor, though, so it's up to you to make sure everything
                is okay.

                    After all envelope data has been sent to your printer
                WML will ask if you want to update the Times Mailed and
                Last Mail Date for the records printed. Answer by pressing
                the <Enter> key for "Yes" or the Esc key for "No."
                Answering "Yes" will change the Last Mail Date of the
                selected entries to today's date and the Number of Times
                Mailed field will be incremented by one.

                    A laser printer tip -- if the print density is uneven
                try changing the left or top offsets (on the
                Preferences/Define Envelopes screen) so all of the return
                address is on a constant thickness of paper.  Laser
                printers have trouble printing on uneven surfaces.  You
                might also try using a different brand of envelope.  As far
                as national brands go I have found that Meade recycled-
                fibre "security" envelopes work very well, but the Stuart
                Hall ones do not (too thick); Nobility recycled envelopes
                have a flat sealing edge which is perfect for lasers.

                    During envelope printing you can press Esc to cancel
                printing.

                    POSTNET (POSTal Numeric Encoding Technique) bar codes
                will automatically be printed on laser envelopes which have
                U.S. zip codes.  Bar codes on dot matrix envelopes & labels
                is coming soon.

                    5.  Labels
                        ______

                    If you defined two printers on the Preferences/Printers
                screen you will first be asked on which printer you want to
                print the labels.

                      For laser labels, you will be asked for the
                specifications of your label sheet -- the number of labels
                across and inches (vertically) between labels.



                                         -29-














                                  What Mailing List?
                                  __________________



                      For impact printer labels, you will be given the menu
                of label types from which to choose the one you are using.

                    Note: During label printing you can press Esc to cancel
                printing.

                    You can change the left offset for impact printers on
                the Preferences/Label Types screen.  Some impact printers,
                such as the NEC P5300, have the paper sensor a few inches
                from the left margin.  If you use a narrow strip of labels,
                such as the common 3.5 x 15/16 labels, the printer will not
                "see" the labels and will, therefore, not print.

                    This is where the left offset comes in handy.  You can
                set a left offset of, say, 1.5 inches, then load your
                labels 1.5-inches from the left margin.

                    Got something for everybody in here...  :)

                    6.  Phone Book
                        __________

                    You can print the phone book on your dot matrix or
                laser printer.  A 12cpi to 17cpi mono-spaced (fixed) font
                will work best for the phone book, although the entries
                themselves work quite well with proportional fonts.  If you
                use a proportional font for the titles you will find that
                the index at the top right of the page "floats."  Short of
                figuring out how to do width tables, this was the best I
                could come up with.  So just use Courier 12 or something
                like that.  Experiment to find the best method to print the
                phone book on your equipment.

                    The phone book will only include records which have
                been selected for printing, and does not ask to update the
                Times Mailed and Last Mail Date.  Entries without a phone
                number will just show the name & address (no trailing dots
                after the name).

                    7.  Zip/Postal Code Distribution List
                        _________________________________

                    Here is a useful report for people who do bulk
                mailings.  It shows each of the zip codes included in the
                open file's Selected records along with a count of the
                total number of entries in that zip/postal code.  U.S. zip
                codes are classified by the 5-digit zip even if the entry
                has a 9-digit zip.  When you print your bulk mailing, just
                bring this report with you to the Post Office.  It is my


                                         -30-














                                  What Mailing List?
                                  __________________



                understanding that they will use the report rather than
                count each envelope bundle by hand.

                    The Zip/Postal Code Distribution does not update the
                times mailed or last mail date since it does not print any
                entries.


          XI.   DATA ENTRY

                This menu lets you enter data into a mailing list or define
          groups and abbreviations.

                A.  Names

                This is the main data entry screen of WML since it is where
          you enter and change your mailing list information.  You can only
          use this function when you have a mailing list file opened for
          use.  When you choose Names a window will open which has room for
          all of the information for a single entry.  If the open file has
          any entries the window will be filled with the first entry on
          file.  If the file is empty, a blank form will be displayed.

                As you move through a mailing list file, a file position
          indicator on the right side of the screen will change to show you
          the displayed record's position in the file.  When you are
          entering a new record the indicator turns yellow (or bright white
          on a monochrome monitor) and is positioned at the bottom.

                    1.  Special Keys and Key Combinations
                        _________________________________

                    While on the Names screen there are several special
                keys (such as PgDn) and key combinations (such as ^PgDn)
                shown at the bottom of the screen.

                PgDn    Move forward (down) through the file.  If you press
                        PgDn on the last record on file, What Mailing List?
                        will beep.
                PgUp    Move backward (up) through the file.  If you press
                        PgUp on the first record on file, What Mailing
                        List? will beep.
                ^PgDn   "Control-PageDown" -- hold down the key marked Ctrl
                        and press the PgDn key.  This tells WML to begin
                        adding new records.
                ^Home   "Control-Home" -- moves to the first entry on file. 
                        Hold down the Ctrl key then press the Home key.
                ^End    "Control-End" -- moves to the last entry on file. 
                        Hold down the Ctrl key then press the End key.

                                         -31-














                                  What Mailing List?
                                  __________________



                    2.  Function Keys (F-Keys)
                        ______________________

                    On the bottom of the screen you will see several
                function keys defined.  Function keys are labelled "F1"
                through "F10" along the left side of your keyboard, or "F1"
                through "F12" along the top of your keyboard.

                    3.  Alt Key Combinations
                        ____________________

                    On the right-hand side of the window you will notice
                four toggles: Delete, Bad, Omit, and Select.  The first
                letter of each option is highlighted to indicate the Alt-
                key combination to use.

                    Example:  To toggle the delete flag hold down the <Alt>
                key (like you would the <Shift> key) and press the letter
                "D".

                    4.  Using Filters
                        _____________

                    If you have selected one or more filters from the Index
                menu the entries you see will be only those included in the
                filter at the time the filter was set.  The Names screen
                will begin with the first entry with the filter criteria
                (e.g., the first deleted record on file may actually be the
                fifth record).

                    When records within a filtered set of records change,
                those records remain within the filtered set of records. 
                To illustrate, if you have the filter set to show you only
                those records which are selected for printing, then you go
                to the Names screen and change the Select flag for a
                record.  Since this record is no longer selected for
                printing it doesn't "belong" in the filtered set of records
                any more, but WML leaves it there so you can review the
                changes you have made to the records which were originally
                filtered.

                    To reset a filter (e.g., using the above example, to
                eliminate the records which were changed from the filtered
                set), just toggle the filter setting OFF then back ON
                again.

                    As you use the PgUp and PgDn keys the display will jump
                to the next or previous entry with the filter criteria. 
                The F2 (Find) key will display only those selections
                included in the filter.


                                         -32-














                                  What Mailing List?
                                  __________________



                    Note: I decided that filters are more useful if they do
                not change dynamically.  That is, if you have the filter
                set to Selected records then you Clear (or un-select) a
                record, that record will still be in the filtered list
                until you reset the index or filter options.  Think of it
                this way: if you are reviewing a bunch of records you had
                marked for printing to make a final decision, it would be
                really a pain if, every time you changed a Select status
                flag, entries disappeared from your review list so you
                couldn't see which ones you had Cleared from being printed.

                    If you want to reset the filtered list after changing
                many records, just go to the Index menu and turn the filter
                off and back on.

                    5.  Getting Help (F1/Help)
                        ______________________

                    When you see the "F1/Help" message at the bottom left
                of your screen if means there is context-sensitive help
                available for the field on which the cursor is sitting. 
                Whether or not the message is displayed you can press the
                "F1" key for help.  If there is no specific help for the
                item you are on you will get the Help Index.

                    In the State/Province field pressing F1 brings up a
                list of U.S. State and Canadian Province names from which
                you may browse and select one.  The abbreviation for the
                selected State or Province will be placed in the record.

                    6.  Locating Another Entry (F2/Find)
                        ________________________________

                    Use this function key to navigate through your mailing
                list.  F2/Find opens a window showing all of the entries on
                file, one line per entry.  You can browse through the list
                to jump directly to the entry you want.

                    You will notice new function keys at the bottom of the
                screen while the Find function is active.  You can press a
                letter or number to go directly to the index-key entry
                beginning with that letter or number (if you are using the
                Zip index press a "9" to jump to the first entry with a "9"
                zip code; if you are using the Company Name index you could
                press "K" to jump to the first company beginning with






                                         -33-














                                  What Mailing List?
                                  __________________



                "K")7.  Use the arrow and PgUp/PgDn/Home/End keys to move
                around the list.  Press <Enter> to use the entry which is
                highlighted.

                    7.  Grouping Entries Together (F3/Group)
                        ____________________________________

                    F3 opens a window showing all of the groups defined
                with arrows next to ones to which this record belongs.  You
                define groups by using the Data Entry/Groups screen
                (defined below).  Basically, just highlight a group and
                press <Enter>; the arrow will appear and disappear (toggle)
                next to it -- an arrow means that the entry belongs to this
                group.

                    When you press the F3/Group key a window appears
                showing the groups defined.  Inside the window all of the
                group descriptions for this mailing list file are displayed
                (up to 255 groups).  You can move through the list using
                the up/down arrow keys, the PgUp/PgDn keys, or by pressing
                the first letter of the group description you wish to find. 
                When a group is highlighted, press <Enter> to select it or
                clear the selection.  Selected groups have an arrow to the
                left of them.  When a group is Selected for an entry, it
                means that this person or business is a part of that group. 
                For example, if you have a group called "Christmas List"
                you can Select this group for all people you want to be on
                your Christmas list.

                    8.  Adding New Records
                        __________________

                    When you first use the Names screen on a new (empty)
                file, WML will automatically place you in Add mode.  Once
                the file has information, however, you are initially placed
                in Edit mode (i.e., existing information is displayed for
                you to view and/or change).

                    To add a new record to the file just press ^PgDn (hold
                down the Ctrl key then press the PgDn key).  This places
                         ____                    ____
                you in Add mode.  You will see a blank data entry form and

                              
          ____________________

               7    The  index is  determined by  the setting of  the Index
                    menu.  If the index is set to Address, then the entries
                    will be sorted by whatever is in the first address line
                    -- starting  with blanks,  then numbers,  then letters.
                    The  current index is  displayed on the  status line at
                    the bottom of the screen.

                                         -34-














                                  What Mailing List?
                                  __________________



                the file position indicator will go to the bottom and turn
                yellow (or bright white on a monochrome monitor).

                    While adding new records What Mailing List? checks for
                duplicate names and addresses.  If you have duplicate
                checking enabled (on the Preferences menu) you will see an
                information window telling you about any duplicates and
                asking permission to continue.  An entry must contain
                something unique in personal and company name.  You can't
                enter two records with the same personal names and company
                name.  The only time I can think that you might need to
                enter a duplicate is if the same person & company has two
                offices.  I may figure out a way around this soon...

                    When you are finished entering new addresses you can
                change modes in one of three ways:

                1.  Press ESC on a blank form to return to the menu (if you
                    press ESC and have changed any information on the
                    screen you will be given a message and an opportunity
                    to save it -- don't worry)
                2.  Press PgUp to move "up" to the existing records in the
                    file (i.e., switch to "change" mode)
                3.  Press F2 (Find) to locate an existing record

                    To abandon new information (i.e., if you have started
                entering something on the screen and decide you don't want
                to save it), press the Esc key before you finish the
                                               ______
                screen.

                    9.  Changing Existing Records
                        _________________________

                    While an existing record is displayed you can change
                information, mark it for deletion, exclude it from being
                printed, or mark it as being a bad address.

                    You can use your mouse to go to the field you want to
                change or use the arrow keys to move around.  After you
                have made changes just press F7 (Save), or press Esc
                (Cancel) to abandon any changes you made.

                    10. Using the Delete/Omit/Bad Address Flags
                        _______________________________________

                    On the right side of the Names data entry window you
                will notice four lines which have square brackets [ ] to
                the left of them.  These are called flags (since they flag
                                                    _____
                a condition) or toggles (since they act like toggle
                                _______
                switches, being turned on and off).  If there is a check-

                                         -35-














                                  What Mailing List?
                                  __________________



                mark ( ) inside the brackets then this item is selected,
                otherwise it is not.  For example, if a check-mark is next
                to the "Delete" flag then this record is marked for
                deletion and will be removed from the file the next time it
                is Packed.

                    You can set the toggles either with a mouse or the
                keyboard.  To use a mouse just place the mouse cursor
                anywhere on the item you want to change and press the left
                button.  The check-mark will turn on and off as you click
                on the option.  To use the keyboard just hold down the Alt
                key and press the highlighted letter of the flag you wish
                to toggle (e.g., "D" for the Delete flag).

                    The Delete toggle indicates whether a record is to be
                removed from the file the next time the File/Pack option is
                used.  The Bad Address toggle indicates that the entry is a
                bad address and should not be printed.  Likewise, Exclude
                indicates an entry which should not be included in print-
                outs.  Records marked Bad or Exclude cannot be selected for
                printing.  The Select flag indicates whether the entry is
                selected for printing.  Only those entries which are
                selected for printing will print.

                    11. Using Smart Zip
                        _______________

                    Release 2.0g of WML brings Smart Zip -- a feature which
                can save a lot of typing if your mailings tend to target a
                region.  Using Smart Zip is easy -- it's automatic, there's
                nothing to do.  Every time you type in a zip/postal code,
                WML will look for it.  The state/province will always be
                filled in for you, although it is not always 100% accurate
                since some states overlap (according to the information I
                have).  If the exact zip code is on file (5 digits checked
                for U.S. zips) the city will also be filled in.  Otherwise,
                the city and state/province you enter will be remembered
                and the next time you type that zip code the city &
                state/province will be filled in automatically.

                    12. Macros & Key Words
                        __________________

                    Some mailing list packages use function key (F-key)
                macros to save you typing and let you define "key words"
                for entries.  What Mailing List? does all this, too, but in
                              __________________
                a slightly different way.

                    The use of macros can be simulated using WML's
                Abbreviations (described below).  A simple 1-5 letter

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                                  What Mailing List?
                                  __________________



                abbreviation can expand to whatever you need.  For example,
                you can define an abbreviation "POB" which expands to the
                full text, "P.O. Box" or even "Post Office Box."

                Note:   Abbreviations are used on the address,
                        comments, and city fields (although the
                        city is usually automatically filled in via
                        Smart Zip).

                    "Key words" are usually one or more short fields in
                which you can put short key words (like "PRO" for
                "Prospects", "XMAS" for "Christmas List", etc.).  WML gives
                you two flexible ways of accomplishing this same goal
                without cluttering the screen with extra fields:

                    1. Define group names into which your entries fit (such
                as "Service companies," "Christmas list," etc.).  While
                entering a new name or viewing an existing entry just press
                the F3 key to pop-up the Groups window.  An entry can
                belong to none or as many as 20 groups.  When you want to
                print your Christmas list just use Print/Select/Query
                (under the "File" menu, described above):  Under the
                "Groups" menu choose the "Select" option.  You will see the
                familiar pop-up window showing all group definitions. 
                Select as many groups as you want then press F7.  All
                entries in those group(s) are now selected to print.

                    2. Place key words or phrases in the comment lines. 
                Let's say you had a customer list and in the comment lines
                you liked to keep track of which computer equipment your
                client's owned.  You might put things like XT, AT, 386,
                Laser, Tape, VGA, DTP, etc. in your comments.  When you
                want to mail a notice to all of your desktop publishing
                clients ("DTP" people), just use Print/Select/Query (under
                the "File" menu, described above):  Under the "Phrase" menu
                choose the "Select by phrase in comment" option; enter the
                key "DTP" and press <Enter>.  All entries with "DTP"
                somewhere in the comments are now selected to print.

                B.  Groups

                Use this screen to define and change up to 255 group
          descriptions.  Grouping entries together makes it easy to select
          just the people you want for mailings.  For example, if you are
          setting up a mailing list for your business which will contain
          retail stores and service companies you might want to make groups
          for each type of business.  You might also want to set up groups


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                                  What Mailing List?
                                  __________________



          to identify the people who have responded to a mailing and those
          who have not.

                Note:  Groups are an optional part of each record.  An
          entry may belong to no groups at all, or it may belong to a
          maximum of 20 groups.

                Use the Up and Down Arrows to highlight existing entries
          and press <Enter> to edit.  Press the Ins (Insert) key to insert
          a new entry.  Press the Del (Delete) key to delete (erase) an
          entry.

                Note:  When you tag a mailing list entry as belonging to a
          particular group, WML remembers the record number of the group,
          not the actual name.  So if you change the name of a group all
          entries will reflect the change.  If you delete a group, any
          entries which were part of that group will remember the record
          number; next time this record gets used for a new group these
          entries will "belong" to the new group.  The reason for this is
          that it could be a very slow process to have WML search through
          every mailing list file to remove a group codes from all files --
          if you had many large mailing lists it could take minutes or
          hours to delete a group code.  I didn't think that was a good way
          to do things...

                C.  Abbreviations (Macros)

                This handy feature lets you define abbreviations to be used
          in entering your data.  This is the same concept as a macro. 
          Abbreviations will be used on the address, city, and comment
          lines of entries.

                Use Ins/Del to insert and delete abbreviations, or use the
          Up/Down arrows to highlight and change existing abbreviations.

                An abbreviation entry consists of an abbreviation and the
          full text for the abbreviation.  For example, an abbreviation
          might be "LA" and the full text "Los Angeles."  Any time you put
          "LA" on the city, first address line, or any of the comment lines
          it will be expanded to say "Los Angeles."


          XII.  INDICES & FILTERS: CONTROLLING THE SORTING SEQUENCE AND
                VIEWING OF ENTRIES

                This menu lets you change the order in which the entries in
          your mailing list are displayed and printed.  There are four
          indexing options and two filter options from which to choose:

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                                  What Mailing List?
                                  __________________



                1.  by Name -- will sort entries by Surname plus First Name
                    plus a portion of the Company Name.
                2.  by Company Name -- will sort entries by Company Name
                    plus Surname plus a portion of the First Name.
                3.  by Address -- will sort entries by the first address
                    line plus a portion of Surname plus a portion of First
                    Name plus a portion of Company Name.
                4.  by Zip/Postal code -- will sort entries by zip/postal
                    code plus a portion of Address.

                5.  Filtered to include Selected records only.  This
                    option, when activated (a dot appears to the left),
                    allows only the records which are selected for printing
                    to be displayed and modified.  To state the reverse,
                    any records which are not selected for printing will
                    seem to be gone -- they will not show up on the screen
                    nor on the F2 (Find) window.
                6.  Filtered to include Deleted records only.  When
                    activated (a dot appears to the left), only records
                    which are marked for deletion will show up on the Names
                    data entry screen, including the F2 (Find) window.

                A.  Changing the Index

                The active index has a dot to the left of it.  To select a
          different index and/or to clear any filters (on the bottom
          section of the Index menu), just highlight or press the first
          letter of the index you would like to use.  Only one index can be
          active at a time.

                B.  Filters

                A filter is a way of limiting what you see, just like a
          camera filter.  This makes it easier to review certain entries,
          especially in very large mailing lists.

                    1.  Setting a Filter
                        ________________

                    Let's say you selected all records in Group A for
                printing and then wanted to browse that list, eliminating a
                few here and there to reach a goal of 75 mailings.  Just
                use the Index menu to set the "Selected filter" ON (a dot
                will appear to the left when it is ON).  You will see a bar
                graph as the open file is filtered (on smaller files it may
                fly by so quickly you'll barely know it was there).  Now,
                when you go to the Data Entry/Names screen you will see the
                first record on file which is selected for printing (which
                may not necessarily be the first actual record on file).

                                         -39-














                                  What Mailing List?
                                  __________________



                    Pressing the PgUp and PgDn keys will move you around
                with the filtered list.  If you press the F2 (Find) key,
                the window will contain only the filtered list.  It may
                seem as if the other records are gone, but a quick look at
                the status line at bottom of the screen will tell you that
                the number of records in your file has not changed.

                    2.  Clearing a Filter
                        _________________

                    To clear a filter just select it again from the Index
                menu.  Filters are toggles -- select once to turn ON, again
                to turn OFF, again to turn ON, etc. etc.


          XIII. PREFERENCES

                The Preferences menu contains options which help you
          customize the operation of WML and set necessary parameters, such
          as the type(s) of printer(s) you have.  Preferences are in two
          groupings on the menu, separated by a horizontal line.  The upper
          options are screens; the bottom two options are toggles (i.e.,
          they are either "on" or "off").  A dot next to any of the bottom
          three toggles indicates that it is "on."

                Please check each Preferences screen before making full use
          of WML, otherwise something might seem wrong with the software
          whereas it is due to the set of conditions under which WML is
          operating.

                A.  Setting Your Return Addresses

                You can set up to two return addresses which you would like
          to print on laser envelopes.  Each address may contain up to four
          lines, and can include punctuation, even quotation marks and
          commas.

                When you are finished with this screen you can click on
          "Ok" to save the information and exit, "Cancel" to ignore any
          changes and exit, or use the keyboard keys F7 to Save or Esc to
          cancel.

                B.  Setting Envelope Size

                I expect that most folks, like me, tend to use the same
          kind of envelope time and again, and it's probably a #10
          "business" envelope.  So I decided to keep this screen simple and
          just have a single definition for an envelope which can be
          changed from time to time, if necessary.

                                         -40-














                                  What Mailing List?
                                  __________________



                There are just three numbers to fill in:  The width of the
          envelope (left to right), the length (top to bottom), and the
          left margin for the return address.  Enter fractions of an inch
          as decimal figures (e.g., 1/2 is .5, 1/8 is .125, etc.).  The
          left margin adjustment can be negative or positive.  A negative
          number will move the return address to the left, a positive
          number will move it to the right.

                C.  Selecting Continuous (Dot Matrix) Label Types

                Version 2 brings a vastly enhanced label system.  Now,
          instead of picking two labels from a list, you always have access
          to the entire list of defined label types.  And instead of only
          one user-defined label type, ALL label types are now user-
          definable.

                WML is pre-configured for a few common label types, such as
          the ever-popular 1-across 3-inch by 15/16-inch labels which are
          commonly sold in boxes of 5,000.  There are several blank,
          undefined label types which you can set up yourself.  In
          addition, you can even change the pre-defined labels to whatever
          you need.

                First you will see the menu of label choices.  Highlight
          the one you want to change and press <Enter>.  A window will open
          showing the name of the label and all of the measurements.  Type
          a short name (such as "Mailing", "Shipping", "Disk", etc.) to
          indicate the type of label.  Enter the width of the actual label
          (i.e., how much room there is upon which to print), the vertical
          distance from the top of one label to the top of the next, the
          horizontal distance from the left side of one label to the left
          side of the next, and the number of labels across.

                You can use the Up and Down Arrow keys to move between
          lines, or point and click with a mouse.  When you are finished
          click on "Ok" to save or "Cancel" to abandon any changes, or use
          the keyboard keys F7 to Save or Esc to cancel.

                D.  Other Settings

                    1.  Back-up & Restore Method
                        ________________________

                    Under the File menu are options which allow you to
                back-up and restore your data to/from other disks for
                safety.  These operations will use the DOS COPY command
                unless you use this option to change it.



                                         -41-














                                  What Mailing List?
                                  __________________



                    You will see a menu of four choices of methods to use
                when backing-up and restoring:  DOS COPY (the default),
                ARJ, LHARC, or PKZIP.  In order to use ARJ, LHARC, or PKZIP
                compression software you must have the compression
                programme available in your DOS PATH.  In addition, you
                will also need enough free memory (RAM) to run both WML and
                the compression software.

                    2.  Mailing to Various Countries (Country setting)
                        ______________________________________________

                    WML has been designed to validate data differently for
                U.S., Canadian, and other (International) addresses.  By
                using the proper country setting you will have the
                following abilities and features:

                  The U.S. setting will only allow numerical zip codes in
                  the format #####-######, telephone numbers in the format
                  (###) ###-####, dates in the format MM/DD/YYYY, and state
                  two-letter abbreviations.  If you enter a full State name
                  (properly spelled, of course) WML will find its
                  abbreviation for you.

                  The Canadian setting allows postal codes only in the
                  format A#A #A# (where A is a letter and # is a number),
                  telephone numbers as (###) ###-####, dates in the format
                  DD-MM-YYYY, and province abbreviations.  If you enter a
                  full province name WML will find its abbreviation for
                  you.

                  The U.S. & Canadian setting accepts data in either of the
                  formats mentioned above.  Dates are presented in the
                  format "## AAA ####".  For example, "17 Sep 1992".

                  The International setting does the least "work" for you:
                  it does not format zip codes or telephone numbers and
                  does not look up state/province abbreviations. 
                  Everything you enter is treated as literal information. 
                  Dates are displayed in yyyy-mm-dd format.

                    3.  Directory Display Format
                        ________________________

                    Some of the options under the File menu, such as Open
                and Erase, display files on your disk.  You can choose one
                of three ways to display these files:

                1.  The DOS file name followed by the size, date, and
                    description
                2.  The DOS file name only

                                         -42-














                                  What Mailing List?
                                  __________________



                3.  The description (long name) followed by the DOS file
                    name, size, and date.

                    WML sorts the files from left to right, so format #1
                and #2 will be in the same order, but #3 will be sorted
                according to the descriptions of each file.

                    4.  Alert Tone
                        __________

                    When some type of error or warning message is displayed
                on the screen, you reach the end of a field, press a wrong
                letter in a menu, etc., WML can alert you with one of three
                sounds or you may select "No sound" for silent operation.

                    5.  Automatic 11-digit Zip
                        ______________________

                    If this feature is enabled then WML will figure out the
                extended zip code for any address which has a 9-digit zip. 
                According to the USPS this is normally accurate but there
                may be exceptions.  When an envelope is pre-bar-coded it
                seems to me that it goes coast-to-coast a day faster.  If
                you are doing ordinary first class mailings having a bad
                bar code would take away that one day advantage and maybe
                even add a day for them to correct it.  If you are doing a
                bulk mailing, an improper bar code is grounds for trash-
                canning your mail - you'll never know about it (so you
                can't correct the mistake), but it isn't otherwise a
                problem.

                    Of course, it is best if your mailing list is entirely
                accurate.  This is almost entirely impossible with large
                lists, but you can get closer to that goal using the post
                office and third-party vendors who can correct your lists
                and provide the full 11-digit zip.  Ask your postmaster for
                information about submitting a disk for free updating by
                the post office.

                    The Post Office will verify a given mailing list file
                only once - after that you will have to go to the C.A.S.
                who provide the service for a fee.  If your mailing list
                consists of local addresses, the Post Office's one-time
                free service will probably be all you'll ever need.  If you
                get your list verified then a year later you go after a new
                market and create a new list, this new list is eligible for
                the PO's free one-time service.  I'm really impressed that
                such an excellent service is free of charge and that it is
                beneficial to all parties.


                                         -43-














                                  What Mailing List?
                                  __________________



                    6.  Incomplete Addresses
                        ____________________

                    The setting of this option determines whether
                incomplete addresses will be printed.  An incomplete
                address is one which is missing the street, city,
                state/province, or zip/postal code.

                    If this field is set to "Print" then all Selected
                entries will print.  If set to "Don't print" then Selected
                entries which have incomplete address information will not
                be printed.

                    7.  File Import
                        ___________

                    This field determines how duplicate entries will be
                handled when importing from another file.  There are three
                settings for this field:  Ignore duplicates, Include
                duplicates, and Ask each time.

                    "Ignore duplicates" will not import entries which
                duplicate an entry in the open file.  "Include duplicates"
                will import all entries (i.e., duplicate checking is
                skipped).  "Ask each time" will pop open a window and ask
                whether or not to import the entry if a duplicate is found.

                    8.  Capitalize City Field
                        _____________________

                    The setting of this field determines how city names
                will be entered from the keyboard on the Data Entry/Names
                screen.  There are three settings:  All upper case,
                Capitalize, and Leave as typed.

                    "All upper case" will accept only upper case letters
                for the city name.  "Capitalize" will capitalize each word
                of the city name, regardless of how you enter it (e.g.,
                "LOS ANGELES" will change to "Los Angeles" and "McLean
                city" will change to "Mclean City").  "Leave as typed" will
                leave the name as you enter it.

                E.  Defining Printers

                WML can use two printers, a laser and a dot matrix.  The
          laser can be used to print envelopes and laser labels.  The dot
          matrix can be used to print continuous labels.  Either printer
          can be used to print group lists and phone books.  Until you
          define your printer(s) and font(s) there will be a flashing
          message at the bottom of the screen and you will not be able to
          use the File/Print option.

                                         -44-














                                  What Mailing List?
                                  __________________



                The Printer definition window shows the current settings. 
          Use the arrow keys to move around, and press the F3 key to change
          anything.  For example, to set your dot matrix printer move the
          cursor to that line then press F3 and a menu of choices will
          appear.  Highlight your printer (or one compatible with it) and
          press <Enter>.  Then move down to the font definition and press
          F3 again.  Highlight your font selection and press <Enter>.  When
          you are finished, highlight the "Ok" button and press <Enter>. 
          Alternately, you can press F7 to save the screen and exit.

                    1.  Laser Printer Soft Fonts
                        ________________________

                    You will need landscape (SFL) fonts for envelopes and
                portrait (SFP) fonts for everything else.  You decide which
                fonts to use once -- on the Preferences/Printers screen --
                and, from then on, WML automatically uses these choices.

                    Consider an example: When you set the font for the
                envelope return address you may choose any of your
                printer's built-in fonts or a soft font.  If you select the
                first item in the font list, "Select a soft font," you will
                first be asked for the drive and/or path containing the
                files.  The last directory you used will be the default.

                    After you enter a correct path you will be shown a list
                of the landscape soft font files (*.SFL) in that directory. 
                Use the arrow keys and PgUp/PgDn keys to move around,
                highlight the one you want, and press <Enter>.  The soft
                font file name will now be shown on the screen.

                    2.  Scalable Fonts
                        ______________

                    A scalable font is a single font (e.g., CG Times,
                Helvetica, etc.) which can be printed in practically any
                size.  I have yet to see how a scalable soft font works and
                                                        ____
                I have no idea how one would work with WML (try it and see)
                (then tell me!).

                    Printers like the H-P LaserJet III and IV have scalable
                fonts built in.  This means you can pick a font, such as
                Univers, and print in practically any size you want.

                    When you select a scalable font WML will prompt you for
                the pitch (cpi) or the point size, depending on whether it
                is a fixed-pitch or proportionally-spaced font.  In general
                numbers between 8 and 14 work best.  My favourite font for
                both my laser and dot matrix is a Helvetica-type (sans
                serif) font at 12cpi or 12 points.

                                         -45-














                                  What Mailing List?
                                  __________________



                    3.  Post Office Considerations
                        __________________________

                    The USPS uses OCR (optical code recognition) equipment
                to automatically read machine-printed envelopes.  When it
                works properly it can speed your mail through faster and on
                bulk mailings it saves money.  For laser printers, a font
                size of 8 to 18 points must be used; 10 to 12 points is
                recommended.  It is also recommended that you use Sans
                Serif fonts such as Helvetica, Swiss, or Univers (a sans-
                serif soft font is provided with the Registered Edition of
                WML).  On dot matrix printers use a 10cpi or 12cpi font.

                F.  Duplicate Checking

                WML can check for duplicate personal names, company names,
          and/or addresses while you are entering information.  Just select
          any or all of these flags - a dot to the left of the item means
          that it is "On."  You can toggle them on and off as desired;
          their setting will be saved.

                Duplicate checking helps avoid duplicate entries which have
          different personal names or ones which have identical addresses
          but a different name.  The drawback is that dup checking can slow
          your computer down, so if you are working on a very large mailing
          list or a very slow computer you might want to try turning some
          or all of the duplicate checking options OFF to increase speed.


          XIV.  HELP

                The Help menu has three options:  Index, About, and
          Settings.

                Help/About gives you some information about your memory and
          how to reach me.

                Help/Index gives you a list of help topics from which you
          may choose.  This is like a brief on-line manual.  To use it just
          highlight a topic and press <Enter> -- a helpful window of
          information will appear.

                Help/Settings shows you some of the important Preferences
          settings on a single screen so you can review them.






                                         -46-














                                  What Mailing List?
                                  __________________



          XV.   ERROR MESSAGES

                WML has three types of errors which you may experience:

                1.  Logical error - this is a minor problem, not really an
                    error at all.  An example of this type of error is when
                    a duplicate entry is found.  These "errors" will appear
                    in a window and, once you press ENTER or click on "Ok"
                    WML will continue its operation.

                2.  File error - these problems cause an error screen to
                    appear which suggests a possible solution to the
                    problem and, if you can't fix it, my address and phone
                    number is shown so you can contact me.  A common reason
                    for this error is that an index file contains a bad
                    entry (perhaps due to a power outage).  The most common
                    solution to these problems is to re-index your files
                    (File/re-Index).

                3.  Programme error - this is a mistake of mine and will
                    cause the programme to abruptly end with a one-line
                    error message and a message like "Press any key to
                    return to system."  Report these errors to me right
                    away, please.  WML is a huge programme, and the bigger
                    it gets, the more likely it is that bugs will creep in
                    there somewhere.  These errors get top priority and are
                    usually fixed and a new version released within a day.

                If anything happens that you don't understand, or if you
          can't get WML to do what you want, I would appreciate knowing
          about this so I can fix the software or update the documentation
          as necessary.  Thank you for your help and support!

















                                         -47-







