WINDOWS Magazine. 2,501 Tips.
The content of this file is Copyright  1997 CMP Media Inc. and is the property of CMP Media, Inc. This material is not freeware or shareware. It may not be resold for compensation of any kind or redistributed in print or electronically or by any other means without prior written permission from CMP Media, Inc. 

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WINDOWS Magazine
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Tech Support Hotline
This directory includes vendors that have won WINDOWS Magazine Win100 awards during the past two years. In most cases, the phone numbers are for technical support of registered products only. 

Acecad
408-655-9911
http://www.acecad.com

Acer America Corp.
800-445-6495
Automated voice: 800-684-2237
http://www.acer.com

ACMA Computers
800-786-8998
http://www.acma.com

Actix Systems
408-524-0550, fax 408-986-1646

ADI Systems
408-944-0100 x335
http://www.adi-online.com

Adobe Systems
PageMaker 6.0/PhotoDeluxe Automated voice: 206-628-5728
Acrobat: 206-628-2746
Frame: 206-628-4661
Gallery Effects: 206-628-4507
Illustrator: 206-628-3954
PageMaker: 206-628-4531
Photoshop: 206-628-3956
http://www.adobe.com

Advanced System Products
800-525-7440
http://www.advasys.com

Agfa Division, Bayer Corp.
800-879-2432
http://www.agfa.com

AllMicro (see ForeFront)

Alps Electric (USA)
800-449-2577
http://www.alps.com

Altra
307-328-1342, fax 307-328-1846
http://www.altra.com

America Online
800-827-3338
AOL: Keyword: TECH

American Multisystems
800-888-6615, 408-945-2296
http://www.infogold.com

American Power Conversion
800-800-4272
http://www.apcc.com

Amquest Corp.
800-577-1819, 717-569-2054
http://www.amquestcorp.com

APS Technologies
800-334-7550, 816-483-6200
http://www.apstech.com

askSam Systems
904-584-6590, fax 904-584-7481
http://www.asksam.com

AST Research
800-727-1278, fax 714-727-9355
http://www.ast.com

Astound (formerly Gold Disk)
905-602-5292
http://www.astoundinc.com

ATI Technologies
905-882-2626, fax 905-882-0546
http://www.atitech.ca

Autodesk
206-487-2233
AutoCAD: 800-964-6432
http://www.autodesk.com

Avid Technology (formerly Elastic Reality)
800-777-5573, 508-640-3070
http://www.avid.com

Avantos Performance Systems
510-654-4727, fax 510-654-4542
http://www.avantos.com

Baystate Technologies 
(formerly Cadkey)
508-220-2020 ($85 per incident);
900-288-2284 ($3 per minute)
http://www.cadkey.com

BestWare
800-322-MYOB, 201-586-2200
http://www.bestware.com

Blue Sky Software Corp.
619-551-5680, fax 619-459-2486
http://www.blue-sky.com

Boca Research
561-241-8088
http://www.bocaresearch.com

Borland International
800-523-7070
http://www.borland.com

Cadkey (see Baystate Technologies)

Caere Corp.
408-395-8319
ADE Products: 408-395-5148 x8561
High-end OCR: 408-395-7277
http://www.caere.com

Caligari Corp.
800-351-7620, 415-390-9600
http://www.caligari.com

Canon Computer Systems
800-423-2366
http://www.ccsi.canon.com

Capsoft Development Corp.
801-763-3960
http://www.capsoft.com

Cardinal Technologies
717-293-3000
http://www.cardtech.com

Chinon America
800-441-0222

Claris Corp.
408-727-9004
Automated voice: 800-735-7593
http://www.claris.com

Clear Software
617-965-5019, fax 617-965-5310
http://www.clearsoft.com

Cognitronix
619-549-8955

Compaq Computer Corp.
800-652-6672
http://www.compaq.com

CompuServe
800-848-8990
GO: CSLIVE or FEEDBACK

Computer Mail Services
810-352-8385
http://www.cmsconnect.com

Computer Telephony Product Group of Artisoft
Visual Voice: 617-499-0056
http://www.artisoft.com

ConnectSoft
206-803-3039, fax 206-822-5736
http://www.connectsoft.com

Corel Corp.
800-772-6735
http://www.corel.com

CoStar Corp.
203-661-9700
http://www.costar.com

Creative Labs
405-742-6622, fax 405-742-6633
http://www.creaf.com

Crescent Software
617-280-3000

Cyrix
Processors: 
Automated voice: 800-462-9749
Systems: 
Automated voice: 800-340-7532
http://www.cyrix.com

Datastorm Technologies (see Quarterdeck Corp.)

DataViz
203-268-0030
http://www.dataviz.com

Day-Timer Technologies
800-235-7355, fax 800-362-9927
http://www.daytimer.com

DEK Software International
800-335-5595 x8
http://www.deksi.com

Dell Computer Corp.
Portables: 800-247-9252
Systems: 800-624-9896
http://www.dell.com

Delrina Corp. 
(see Symantec Corp.) 

Deneba Software
303-596-5644, fax 303-273-9069
http://www.deneba.com

Diamond Multimedia Systems
408-325-7100, fax 408-325-7171 
Supra: 541-967-2450
http://www.diamondmm.com

Digital Equipment Corp.
800-554-3333
http://www.digital.com

Ditek Software Corp.
905-479-2037
http://www.ditek.com

E-Tech Research 
800-E-BULLET x108
http://www.e-tech.com

Eastman Kodak Co.
Consumer products: 800-242-2424
Digital imaging products: 
800-235-6325
http://www.kodak.com

EIZO Nanao Technologies
800-800-5202, 310-431-5011
http://www.eizo.co.jp/

Elastic Reality 
(see Avid Technology)

Ensoniq
610-647-3930
http://www.ensoniq.com

Envelope Manager Software
415-321-2640
http://www.envmgr.com

Epson America
800-GO-EPSON
http://www.epson.com

ESRI
909-793-3774, fax 909-792-0960
http://www.esri.com

Everex Systems
800-262-3312, 510-498-4411
http://www.everex.com

Excalibur Communications
918-496-7881
http://www.excalbbs.com

Express Systems (see WRQ)
800-321-4606, 206-217-7000 
http://www.express-systems.com

Farallon Computing
510-814-5000
http://www.farallon.com

First Computer Systems
800-325-1911, 770-441-1911
http://www.fcsnet.com

FLX Corp.
800-359-4747, 610-408-3900
http://www.flx.com

ForeFront (formerly AllMicro)
Internet/Group products: 
713-961-1101
PC/Networking products: 
813-539-7283
http://www.ffg.com

Forte
Telecom support only: 
619-431-6400
http://www.forteinc.com

Frame Technology Corp. (see Adobe Systems)
Gateway 2000
800-846-2301
http://www.gw2k.com

Global Village Communication
Single-user products: 770-984-9958
Network products: 770-956-0989
http://www.globalvillage.com 

Gold Disk (see Astound)

GoldMine Software Corp.
310-459-1222, fax 310-459-8222
http://www.goldminesw.com 

Grolier Interactive
800-356-5590
http://gi.grolier.com

Hayes Microcomputer Products
770-441-1617
http://www.hayes.com

Helix Software
718-392-3735
http://www.helixsoftware.com

Hercules Computer Technology
800-323-0601, 510-623-6050
http://www.hercules.com

Hewlett-Packard Co.
800-752-0900
Peripherals: 208-323-2551
http://www.hp.com

Hilgraeve
313-243-0576 x6, fax 313-243-0645
http://www.hilgraeve.com

HSC Software 
(see MetaTools)

Hummingbird Communications
416-496-2200, fax 416-496-2207
http://www.hummingbird.com

IBM Corp.
800-772-2227
http://www.ibm.com

Idea Fisher Systems
714-474-8111
http://www.smartsite.com

IMSI
415-257-3000 x3
http://www.imsisoft.com

Inset Systems 
(see Quarterdeck Corp.)

Inso Corp.
312-527-4357
http://www.inso.com

Instance Corp.
206-836-0111
http://www.instancecorp.com

Intel Corp.
800-628-8686
http://support.intel.com

Intergraph Corp.
800-633-7248
http://www.intergraph.com

Interplay Productions
714-553-6678
http://www.interplay.com

Intuit
800-624-8742
Quicken: 505-896-7204
http://www.intuit.com

Iomega Corp.
888-4-IOMEGA (charge per incident) Zip, Ditto, $14.99; Jaz, $19.99
Bernoulli: 801-778-5875
http://www.iomega.com

iSBiSTER International
214-495-6724, fax 214-530-6566
http://www.isbister.com

Janna Systems
Janna Contact 95: 819-772-7113
Janna Contact Personal: 
541-884-7270
Janna Contact 2.0: 541-884-7270
http://www.janna.com

Jazz Multimedia
408-727-8900x7
http://www.jazzmm.com

JetFax
800-753-8329
http://www.jetfax.com

Kensington Microware Ltd.
800-535-4242, 415-572-2700
http://www.kensington.com

Kidasa Software
512-328-0168, fax 512-328-0247
http://www.kidasa.com

Kingston Technology Co.
800-436-0640, 714-435-2639
http://www.kingston.com

KnowledgePoint
800 727-1133
http://www.knowledgepoint.com 

Labtec Enterprises
360-896-2000, fax 360-896-2020
http://www.labtec.com

LEAD Technologies
704-372-9681, fax 704-332-5868
http://www.leadtools.com

Lexmark International
Automated voice: 800-553-9457
Broken/missing parts: 
800-453-9267
Printers: 606-232-3000
http://www.lexmark.com

Logitech
510-795-8100
http://www.logitech.com 

Lotus Development Corp.
All Passport Plans: 800-266-8720
Pay per incident-
cc:Mail: 800-804-8380
Desktop: 800-553-4270
Notes: 800-437-6391
http://www.support.lotus.com

Macola Software
800-468-0834, 614-382-5999
http://www.macola.com

Macromedia
415-252-9080, fax 415-703-0924
http://www.macromedia.com

MathSoft
970-339-7119
http://www.mathsoft.com

Matrox Graphics
514-685-0270, fax 514-969-6363
http://www.matrox.com

Maximizer Technologies
800-368-6344
http://www.maximizer.com

MECA Software
888-808-6322 ($1.95/minute)
http://www.mymnet.com

Mediatrix Peripherals
819-829-8749, fax 819-829-5100
http://www.mediatrix.com

MetaTools
805-566-6200
http://www.metatools.com

Metz Software
206-641-4525
http://www.metz.com

Micro Solutions
815-754-4500, fax 815-756-4986
http://www.micro-solutions.com

Microcom
Carbon Copy: 617-551-1414
Hardware: 617-551-1313
http://www.microcom.com

MicroEdge
919-831-0600, fax 919-831-0101
http://www.slickedit.com

Micrografx
972-234-2694, 972-644-3688
http://www.micrografx.com

MicroHelp
Development products: 
770-516-0898
Utilities: 770-591-6448
http://www.microhelp.com

Micron Electronics
800-877-8856, fax 800-270-1232
http://www.mei.micron.com

Microsoft Corp.
Standard support (dial 206-635-):
Access: 7050
Excel: 7070
Money: 7131
Mouse/Hardware: 7040
MS-DOS: 206-646-5104
Multimedia products: 7172
Office: 7056
PowerPoint: 7145
Project: 7155
Publisher: 7140
Windows 3.1x: 7098
Windows 95: 7000
Windows NT: 7018
Word: 206-462-9673
Works: 7130
http://www.microsoft.com

MidWest Micro
800-262-6622, 513-368-3862
http://www.mwmicro.com

Mind Path Technologies
214-233-9296x4
http://www.mindpath.com
miro Computer Products
415-855-0950
http://www.miro.com

Mitsuba Corp.
800-MITSUBA, 909-392-2000
http://www.mitsuba.com

Mitsubishi Electronics America
800-344-6352, fax 714-236-6453
http://www.mela-itg.com

Mitsumi Electronics Corp.
214-550-7300
http://www.mitsumi.com

Motorola 
Help Desk: 800-934-4721
http://www.motorola.com

Mustang Software
805-873-2550
http://www.mustang.com

Mylex/BusLogic
Mylex: 510-608-2400
BusLogic: 408-654-0760
http://www.mylex.com

MySoftware Co.
970-522-3000, fax 415-325-3106
http://www.mysoftware.com

Nanao USA Corp. (see EIZO Nanao Technologies)

National Microcomputers
800-800-4662 x9, 801-265-3700 x9
http://www.natmicro.com

NEC Technologies
800-388-8888
http://www.nec.com

NetManage
ECCO Pro: 206-885-0559
Other products: 408-973-8181
http://www.netmanage.com

Nico Mak Computing
860-429-3539
http://www.winzip.com

NMB Technologies
800-662-8321
http://www.nmbtech.com

Nokia Display Products
800-483-7952
http://www.nokia.com

Number Nine Visual Technology
617-674-0009, fax 617-674-8595
http://www.nine.com

Odyssey Computing
619-675-3775
http://www.odysseyinc.com

Omega Research
SuperCharts: 305-270-0174
TradeStation: 305-270-9336
Wall Street Analyst: 305-270-8674
http://www.omegaresearch.com

OReilly & Associates
800-998-9938 x401
http://www.ora.com

Ositech Communications
888-OSITECH, 519-836-8063
http://www.ositech.com

Pacific CommWare
541-482-2744, fax 541-482-2627
http://www.turbocom.com

Palo Alto Software
541-683-6162, fax 541-683-6250
http://www.pasware.com

Panasonic Communications & Systems Co.
800-PANASYS
http://www.panasonic.com

Pantone
201-935-5500, fax 201-896-0242
http://www.pantone.com

PC-Kwik Corp.
503-644-8827, fax 503-646-8267
http://www.pc-kwik.com

Peachtree Software
DOS: 770-923-4318
Windows: 770-279-2099
http://www.peachtree.com

Phoenix Technologies Ltd.
671-551-3703
http://www.ptltd.com

Pinecliffe International
WOPR: 314-965-5630
http://www.wopr.com/wopr/

Plannet Crafters
770-998-8664, fax 770-998-8197

Play
916-851-0900, fax 916-853-9831
http://www.play.com

Plextor 
408-980-1838 x3, fax 408-986-1010
http://www.plextor.com

Portable Software Corp.
206-637-0060
http://www.xpense.com

Portrait Displays
510-227-2716, fax 510-227-2705
http://www.portrait.com

Practical Peripherals
770-840-9966, fax 770-734-4601
http://www.practinet.com

QLogic
800-662-4471, 714-668-5037
http://www.qlc.com

Quantum Corp.
800-826-8022
http://www.quantum.com

Quantex Microsystems
800-813-2062
http://www.quantex.com

Quarterdeck Corp. (includes Datastorm Technologies)
ProComm and TalkSHOW: 
573-875-0530
Vertisoft: 573-875-0932
Other products: 310-309-4250
http://www.quarterdeck.com

Recognita Corp. of America
408-736-6813
http://www.recognita.hu

Ricoh Corp.
Cameras: 702-352-1600
Peripherals: 800-955-3453
http://www.ricoh.com

Robotech
800-255-2215 x3
http://www.robotechusa.com

Samsung Electronics America
800-SAMSUNG
http://www.sec.samsung.co.kr

Serif
603-886-6642, fax 603-889-1127
http://www.serif.com

Sharp Electronics Corp.
800-237-4277
http://www.sharp-usa.com 

Sheridan Software Systems
516-753-0985, fax 516-753-3661
http://www.shersoft.com

Shiva Corp.
617-270-8400
http://www.shiva.com

Socket Communications
510-744-2720, fax 510-744-2727
http://www.socketcom.com

SofNet (see Global Village Communication)
Softblox
404-892-4766
http://www.softblox.com

Softcraft Technologies
816-891-8418

Softdesk Retail Products
816-891-8418
http://www.softdesk.com

SoftKey International
423-673-2020
Automated voice/fax: 423-670-2022
http://www.softkey.com

Software Publishing Corp.
ASAP, Harvard, Professional Write: 970-522-9064
OnFile: 407-333-4160
http://www.spco.com

Solutionsoft
408-736-1431, fax 408-736-4013
http://www.solutionsoft.com

SoftArc
800-SOFTARC, 905-415-7000
http://www.softarc.com

Sony Electronics
408-894-0555
CD-ROM Discman, 800-766-9236
http://www.sel.sony.com

SPSS
312-329-3410, fax 312-329-3668
http://www.spss.com

Stac Electronics
619-794-3700
http://www.stac.com

Starfish Software
970-522-4610
http://www.starfishsoftware.com

STB Systems
800-234-4334, 972-669-0989
http://www.stb.com

Stylus Innovation (see Computer Telephony Product Group of Artisoft)

Symantec Corp. (includes Norton and Delrina)
Main customer support: 
541-345-3322
Norton AntiVirus: 541-465-8420
Norton Utilities: 541-465-8440
pcAnywhere: 541-465-8430
WinFax PRO 4.0: 416-443-4390
http://www.symantec.com

Syquest Technology
510-226-5400
http://www.syquest.com

Tektronix
Printers: 800-835-6100
http://www.tek.com

Texas Instruments
800-TI-TEXAS
http://www.ti.com

Toshiba America 
Information Systems
800-999-4273
http://www.toshiba.com

TouchStone Software Corp.
800-531-0450, 714-374-2801
http://www.checkit.com

Traveling Software
206-463-8088
LapLink 95: 206-487-8804
http://www.travsoft.com

Turtle Beach Systems
510-624-6265, fax 510-624-6292
http://www.tbeach.com

Ulead Systems
310-523-9391, fax 310-523-9399
http://www.ulead.com

UMAX Technologies
800-468-8629, 510-651-8883
http://www.umax.com

U.S. Robotics
Courier: 800-550-7800
Palm Pilot: 847-676-1441
Sportster: 847-982-5151
http://www.usr.com

ViewSonic Corp.
800-888-8583, 909-869-7976
http://www.viewsonic.com

Virtus Corp.
919-467-9700, fax 919-460-4530
http://www.virtus.com

Visio Corp.
206-521-4600, fax 206-521-4601
http://www.visio.com

Visioneer
541-884-5548, fax 541-884-8474
http://www.visioneer.com

Wacom Technology
800-922-6620, 360-750-8882
http://www.wacom.com

WinBook Computer Corp.
800-468-1225, 614-481-7465
http://www.winbook.com

WinSales
206-747-2464, fax 206-747-2955
http://www.winsales.com

WRQ
206-217-7000
http://www.wrq.com

Xerox Corp.
Desktop products: 800-TEAM-XRX
OCR products: 800-248-6550
http://www.xerox.com

Zenith Data Systems
800-227-3360
http://www.zds.com

ZEOS, div. of Micron Electronics
800-228-5390, fax 208-893-4482
http://www.mei.micron.com

Zoom Telephonics
617-423-1076, fax 617-423-5536
http://www.zoomtel.com


**********************************************
Copyright  1997 CMP Media Inc.
WINDOWS Magazine (ISSN 1060-1066) is published monthly with two bonus issues a year for $24.94 per year by CMP Media Inc., 600 Community Drive, Manhasset, NY 11030. Periodicals postage paid at Manhasset, NY, and additional mailing offices. POSTMASTER: Send address changes to WINDOWS Magazine, P.O. Box 420215, Palm Coast, FL 32142-0215. Registered for GST as CMP Media Inc. GST# 131288078, Agreement Number 0225932. BULK RATE U.S. POSTAGE PAID CMP Media Inc.