TELECOM Digest     Wed, 27 Apr 94 14:30:30 CDT    Volume 14 : Issue 186

Inside This Issue:                           Editor: Patrick A. Townson

    Canadian Information Highway Advisory Council Memebers Named (Nigel Allen)
    Free Compu$erve Membership Kits (mvm@cup.portal.com)
    DID, PBX and University Phones, SL-100 (Jonathan Aitken)
    Looking For Internet Over Satellite (Kirk Woolford)
    $$$$$$$ For Concepts! (blmark@pucc.princeton.edu)
    Traineeship Request, Help Please (Jeroen de Leeuw den Bouter)
    DunsNet (echo@bix.com)
    Info on CSTA (Computer Supported Telephony Architecture) (Andy Spitzer)
    Basic ISDN Question (Mike Jones)
    Market Survey - Please Participate (Tom and Randi Fecker)

TELECOM Digest is an electronic journal devoted mostly but not
exclusively to telecommunications topics. It is circulated anywhere
there is email, in addition to various telecom forums on a variety of
public service systems and networks including Compuserve and GEnie.
It is also gatewayed to Usenet where it appears as the moderated
newsgroup 'comp.dcom.telecom'. 

Subscriptions are available at no charge to qualified organizations
and individual readers. Write and tell us how you qualify:

                 * telecom-request@eecs.nwu.edu *

The Digest is edited, published and compilation-copyrighted by Patrick
Townson of Skokie, Illinois USA. You can reach us by postal mail, fax 
or phone at:
                    9457-D Niles Center Road
                     Skokie, IL USA   60076
                       Phone: 708-329-0571
                        Fax: 708-329-0572
  ** Article submission address only: telecom@eecs.nwu.edu **

Our archives are located at lcs.mit.edu and are available by using
anonymous ftp. The archives can also be accessed using our email
information service. For a copy of a helpful file explaining how to
use the information service, just ask.

*************************************************************************
*   TELECOM Digest is partially funded by a grant from the              *
* International Telecommunication Union (ITU) in Geneva, Switzerland    * 
* under the aegis of its Telecom Information Exchange Services (TIES)   * 
* project.  Views expressed herein should not be construed as represent-*
* ing views of the ITU.                                                 *
*************************************************************************

Additionally, the Digest is funded by gifts from generous readers such
as yourself who provide funding in amounts deemed appropriate. Your help 
is important and appreciated.

All opinions expressed herein are deemed to be those of the author. Any
organizations listed are for identification purposes only and messages
should not be considered any official expression by the organization.
----------------------------------------------------------------------

Subject: Canadian Information Highway Advisory Council Memebers Named
Date: Wed, 27 Apr 1994 05:39:40 EDT
From: ndallen@io.org (Nigel Allen)


The following press release was issued by the Canadian federal
government's Industry department. If you would like to be added to the
mailing list for Industry Canada press release, please contact
tyson@debra.dgbt.doc.ca (Tyson Macaulay).

Industry Canada

                 MANLEY ANNOUNCES ADVISORY COUNCIL MEMBERS
              AND ISSUES INFORMATION HIGHWAY DISCUSSION PAPER

OTTAWA, April 19, 1994 "Together, as Canadians, we must decide how we
want to develop and use the information highway for the economic,
cultural and social advantage of all Canadians," said Industry
Minister John Manley. He made the comment today as he announced the
membership of the national information highway advisory council and
issued a discussion paper The Canadian Information Highway: Building
Canada's Information and Communications Infrastructure.

"This document is intended to foster that dialogue between Canadians;
so is the advisory council," said the Minister. He added that these
discussions are essential to the implementation of a Canadian strategy
for the information highway.

On March 16, Minister Manley named McGill University Principal and
Vice-Chancellor David Johnston as Chair of the council. Commenting on
the membership (list and biographical notes attached), Mr. Johnston
said, "I believe Canadians will agree that this is a highly qualified
group of volunteers who will work hard to ensure that a wide range of
views is represented."

The advisory council, along with other Canadians, will have the
discussion paper as a starting point as it looks at the many issues to
be addressed in developing a strategy for Canada's information
highway.  These include: how to use the information highway to improve
the growth and competitiveness of all Canadian businesses; how to
ensure that Canadians have universal access to essential services at
reasonable cost; how to achieve an appropriate balance between
competition and regulation; how to promote the development and
distribution of Canadian culture and content.

            "We know that these rapidly evolving issues will have
profound impacts on the people of Canada," said Mr. Manley. "The
federal government is determined that these effects will be positive
ones that enable us to meet our objectives:

    -  to create jobs through innovation and investment;
    -  to reinforce Canadian sovereignty and cultural identity; and
    -  to ensure universal access at reasonable cost."

It is anticipated that the council might form five or six working
groups to address the specific issues. "Canadians can expect to have
the opportunity to work with council members on these matters," said
the Minister.

People will be able to contact the council secretariat to put forward
views and suggestions, as well as to obtain information. The secretariat 
can be reached in the following ways:

       Internet: I.H..Council@Banyan.dgim.doc.ca
       Telephone (fax): (613) 941-1164
       Telephone (voice): (613) 990-4268
       Mail: Room 640, 300 Slater Street, Ottawa, Ontario, K1A 0C8.


Further information:

Bill Milliken or Eli Turk                         Susan Baldwin
Minister's Office                                      Industry Canada
(613) 995-9001                                    (613) 990-4262

For copies of the discussion paper:

(613) 954-5716                                                 Release/7038


               INFORMATION HIGHWAY ADVISORY COUNCIL MEMBERS

Neil Baker

Neil Baker is Chairman of the Telecommunications and Information
Technology Committee for the Regina Economic Development Authority. He
has been a successful entrepreneur and corporate executive for
twenty-three years in a number of areas, including strategic planning,
sales and marketing and financial analysis and management.

Andre Bureau

Andre Bureau has been involved in publishing, broadcasting and
telecommunications during his entire career. He was Chairman of the
Canadian Radio-Television and Telecommunications Commission (CRTC) and
is currently Vice-Chairman of Astral Communications Inc.,
Vice-Chairman President and Chief Executive Officer of the Astral
Broadcasting Group and a member of the Board of some major
communications and telecommunications corporations.

Andre Chagnon

Andre Chagnon is Chairman of the Board of Directors and Chief
Executive Officer of Groupe Videotron Ltee. He has been awarded many
honours, including the Grand Laureat du Prix des Communications
(1983). In 1993, he was made an Officer of the Order of Canada and
received the Edouard-Montpetit Medal for his role in the economy and
his commitment in the field of communications.

Robert H. David

Robert David is the President and Chief Executive Officer of ED TEL
Inc.  (Edmonton Telephones Corporation). He is a Civil Engineer
(University of Saskatchewan) and holds a Master of Science Degree from
the University of Alberta. He serves on the Boards of TRLabs, Grant
MacEwan Community College Foundation and the Edmonton YMCA. He has
received the Governor General's Commemorative Medal for Service to the
Community.

Dr. Mary Dykstra

Mary Dykstra is a Professor and Director of the School of Library and
Information Studies in the Faculty of Management at Dalhousie
University. Her area of teaching and research in information
management is subject indexing and retrieval, including epistemology,
linguistics, and the impact of information technology. Consultancies
include the National Film Board of Canada where she developed a
national film information system, and the Art and Architecture
Thesaurus Project of the J. Paul Getty Trust.

William Etherington

Bill Etherington is President and Chief Executive Officer, IBM Canada
Ltd. He held several marketing and service positions across Canada
before his appointment as IBM Vice President, Western Region in 1989.
He has also served as Chief Financial Officer, Latin America Vice
President and Assistant General Manager with IBM Canada. Mr.
Etherington is a Director of the Canadian Imperial Bank of Commerce,
Ontario Hydro, the Conference Board of Canada, Junior Achievement of
Canada, and is a founding board member of the National Quality
Institute.

The Honourable Francis Fox

Francis Fox is former federal Minister of Communications and has
served in several other cabinet portfolios. He is Chairman of the
Board, Rogers Cantel Inc., Chairman, Fasken Martineau, and President,
CITEC's Committee to Implement the Recommendations of the Review on
Science and Technology in Montreal.

George E. Harvey

George Harvey is Chairman of the Board of Unitel Communications Inc.
He led Unitel's bid to bring competition to Canada's long distance
communications market. Mr. Harvey has extensive experience in the
computer and communications industries gained over three decades.

W. Brian Hewat

Brian Hewat is Chairman and Chief Executive Officer of Bell-Northern
Research, one of the world's leading telecommunications research and
development organizations, with global headquarters in Ottawa. Born in
Noranda, Quebec, Mr. Hewat has held numerous senior executive
positions with leading corporations during his 30-year career in the
telecommunications industry.

Elizabeth Hoffman

Elizabeth Hoffman is the Chair of the Coalition for Public Information
(CPI), a national coalition of organizations, public interest groups
and individuals whose goal is to foster broad access to affordable,
useable information and communications services and technology in
Canada. She is the University Ombudsperson, University of Toronto, and
has served as a member of the Advisory Committee on a
Telecommunications Strategy for the Province of Ontario, the Ontario
Library Association Task Force on Information Policy and as Chair, of
the Ontario Public Library Strategic Planning Group.

Douglas M. Holtby

Douglas Holtby is President and Chief Executive Officer of WIC Western
International Communications Ltd., operating in television, pay
television, radio and satellite network services. Mr. Holtby studied
at the University of Alberta and received his Chartered Accountant's
designation in 1972. He is Chairman of Canadian Satellite
Communications Inc. (Cancom) and serves as a Director on the Boards of
the CTV Network and Northwest Sports Enterprises Ltd.

Rosemarie Kuptana

Rosemarie Kuptana is President of the Inuit Tapirisat of Canada. She
was active in the establishment of Television Northern Canada (TVNC)
and was President of Inuit Broadcasting Corp. (IBC) from 1983 to 1988.
She co-chairs the International Arctic Council and is the author of No
More Secrets, a book about child sexual abuse in Inuit communities.
Ms. Kuptana has received several awards and distinctions for her
self-government work, including the Governor General's Confederation
Medal, and has been named to Maclean's Honour Roll.

Veronica Lacey

Veronica Lacey is the Director of Education for the North York Board
of Education. The North York Board recently pioneered the creation of
the National Network for Learning - an electronic highway for schools.
Under Ms. Lacey's leadership, the Board has developed innovative and
strategic partnerships with the private sector and government to bring
technology into schools. Ms. Lacey has received numerous awards and
was recently named Educator of the Year by the Ontario Institute for
Studies in Education.

John MacDonald

John MacDonald is the President and Chief Executive Officer of the New
Brunswick Telephone Company Limited (NBTel). A native of Cape Breton,
he is an electrical engineering graduate of the Technical University
of Nova Scotia (TUNS). Mr.  MacDonald serves on the advisory board for
Softworld '94 and the National Research Council of Canada Industrial
Research Assistance Program (IRAP) Advisory Board.

Terry Matthews

Terry Matthews founded Newbridge Networks Corporation in March 1986.
The company was formed to address a rapidly growing demand for greater
digital communications capacity. Newbridge has grown to a public
company employing more than 2,000 people worldwide. The company
maintains facilities in North America, Europe and Asia and has an
installed base of its switching products in more than 100 countries.

John T. McLennan

John McLennan is President and Chief Executive Officer of Bell Canada.
Mr. McLennan has held senior positions with a variety of companies,
including Bell Ontario, BCE Mobile Communications Inc., Cantel Inc.,
and Mitel Corporation.  Mr. McLennan was also the President and
founder of his own firm, Jenmark Consulting Inc., which specialized in
strategizing, financing and managing technology companies in Canada
and the U.S., with a primary focus on telecommunications.

Gerry Miller

Gerry Miller is Chairman of CA*net Networking Incorporated, the
non-profit company that manages and operates the Canadian national
Internet backbone network which connects regional networks in all ten
provinces. He is also Chairman of MBnet Networking Inc., the
non-profit company that manages the Manitoba regional Internet.

Reginald Noseworthy

Reginald Noseworthy, M. Eng., P. Eng., is President of Porak
Enterprises Ltd., a management consulting company primarily involved
with Information Technology and Strategic Management. He was
Vice-President, Information Services, Inter-City Gas Corporation;
Vice-President Operations and Information Services, Mercantile Bank of
Canada, and acting Executive director, Information Services,
Government of New Brunswick.

Jean-Claude Parrot

Jean-Claude Parrot is Executive Vice-President of the Canadian Labour
Congress (CLC).  He began his career in the post office in Montreal in
1954.  Active in the Canadian Union of Postal Workders (CUPW) since
1961, he held several local positions before becoming Vice-President,
then President of the Union.

Anna Porter

Anna Porter is the Publisher, President and Director of Key Porter
Books. She has had an extensive career in the publishing industry,
including Executive Chairman of Double Day Canada and as President of
McClelland-Bantam Ltd. She serves on the boards of various companies
and non-profit organizations, including Alliance Entertainment, Young
Naturalist Foundation and the UNICEF Advisory Board. She is an Officer
of the Order of Canada.

Derrick Rowe

Derrick Rowe is President and Chief Executive Officer of NewEast
Wireless Technologies Inc. NewEast is an integrated wireless
telecommunications carrier and product developer. Mr. Rowe currently
serves on several Executive Committees such as the Communications
Research Centre (Industry Canada), the Newfoundland Provincial Science
and Technology Advisory Council and a national Sectoral Advisory Group
on International Trade (SAGIT).

Guy Savard

Guy Savard is President and Chief of Operations, Caisse de depot et
placement du Quebec. He is a member of the Ordre des comptables agrees
du Quebec, and was awarded the designation of Fellow by this
corporation. He is also a member of the Institute of Chartered
Accountants of Ontario, the Canadian Institute of Chartered
Accountants, the Leaders' Networking Group of Quebec Inc. and the
Order of Chartered Administrators of Quebec.

Irene Seiferling

Irene Seiferling is Vice-President, Issues and Policy, of the
Consumers' Association of Canada. A small business owner/manager, she
received the Canada 125 Commemorative Medal and the Saskatchewan
Consumer Award of Merit in 1993.

Dr. Gerri Sinclair

Gerri Sinclair is Director of ExCITE (Exemplary Center for Interactive
Technologies in Education) at Simon Fraser University. She is also the
President of GeoSync Interactive Corp. Dr. Sinclair has gained an
international reputation first, for her pioneering work in the field
of educational telecommunications, and more recently, for developing
interactive multimedia applications designed to run over high-speed
networks.

Charles Sirois

Charles Sirois is Chairman of the Board and Chief Executive Officer of
Teleglobe Inc. and National Telesystem Ltd. He has been active in the
telecommunications industry, both as a business executive and an
investor, particularly in cordless communications, data transmission
and international telecommunications.

David Sutherland

David Sutherland headed the organizing committee for the National
Capital FreeNet and currently holds the positions of Chairman of the
Board of Directors and acting President. Mr. Sutherland is Director of
Computing and Communications Services at Carleton University in
Ottawa. His major interests in this context are public literacy in the
use of telecommunications technology and services, the social impacts
of these services and the development of a "new democratic process"
via computer mediated communications.

J.G. (Gerry) Turcotte

Gerry Turcotte is President of the Ottawa-Carleton Research Institute
(OCRI). One of OCRI's major achievements is OCRInet -- an asynchronous
transmission research network in the National Capital Region. An
electrical engineer with degrees from Royal Military College and
McGill University, he is a department head at Algonquin College.

Dr. Mamoru (Mo) Watanabe

Mo Watanabe is a Professor in Internal Medicine at the University of
Calgary and a former Dean of the Faculty of Medicine. He chaired
Alberta Health's Advisory Committee on the Utilization of Medical
Services. To support rural physicians, he has been developing the
Remote Consultative Network, a tele-medicine project utilizing two-way
interactive video.

Colin D. Watson

Colin Watson is President and Chief Executive Officer of Rogers
Cablesystems Limited. In 1992, Mr. Watson was named to the Canadian
Cable Television Association's Honour List for "outstanding
achievement and dedication which have significantly enhanced the
industry's ability to serve its public."  He also acts in a fund
raising capacity for a number of public charities, including IMAGINE
and Juvenile Diabetes.

------------------------------

From: MVM@cup.portal.com
Subject: Free Compu$erve Membership Kits
Date: Wed, 27 Apr 94 09:28:40 PDT


There was an ad in the 20 Apr 94 {Wall Street Journal} offering free
Compu$serve membership kits (sell for about $39.95 retail) obtainable
one to a customer, excepting present members, by calling its order
service at 800 554-4067 and requesting one.

You get your choice of "Mac" or "IBM", DOS (the rep pronounced it as
doss; I use to attempt to explain the difference between abbreviations
and acronyms whenever I heard that abbreviation pronounced -- an
extremely futile undertaking) or Windows, 3.5 or 5.25 inch media.

(Readers may do as they please, but if it gets back to Compu$erve that
the REAL reason so many membership kits are being requested is a
result of a posting on a Usenet group, Compu$erve will realize that
the purpose of targeting TWSJ's "select" readership has been defeated,
thereby, undoubtedly, queering the freebie for all.)

------------------------------

From: canadian@leland.stanford.edu (Jonathan Aitken)
Subject: DID, PBX and University Phones, SL-100
Date: 27 Apr 1994 17:57:47 GMT
Organization: The Stanford Daily
Reply-To: canadian@leland.stanford.edu


Phone Question for those in the know.(I am not one of them, so please
reply in layperson lingo if possible. :-))

I am the Business Manager of the Student newspaper, the Stanford
Daily.  We are independent from the university, and are running a
very tight budget.  We pay alot each month to be connected to our
phone service and have no choice but to use the university phone
service.  We are currently we are being charged anywhere from $28.50
to $37.50 per month for each phone (which we own) plus $12.50 per
phone for an expanded local calling area ranging from San Francisco 
to San Jose and parts of the East Bay.

The Daily intends to convert its current incoming 32 line mixed ET and
single-line set configuration to a set of 16 analog DID wink-start
trunks mapped to our current 32 numbers. We will be installing a
DID-ready PBX, station lines, and PBX telephones on our premises.

We are planning on a PBX from Panasonic, the KX-T336 system.  Please
tell me what you think!

I need to know thoughts about PBX's, DID's and University Phone
services.  Also how much does Pac-Bell charge and how much do other
university services charge?

Stanford has a SL-100 systems and I think that Stanford rates are
currently tarriffed as analog DID service at a base charge of $10 for
an 8 line group and $2 line/month for each line. However Stanford
Communication Services does not currently tariff standard analog DID
service, but we understand that the Stanford SL-100 system is capable
of providing this service, and would like to work it in tariffing
this offering at standard and reasonable rates as soon as possible.

Any replies or suggestions would be appreciated.


Jonathan Aitken  (415) 725-8232 -  canadian@leland.stanford.edu

------------------------------

From: KiRk WoOlford <kwolf@khm.uni_koeln.de>
Subject: Looking For Internet Over Satellite
Date: 27 Apr 1994 15:40:26 GMT
Organization: Kunsthochschule fuer Medien Koeln


I need to find a way to receive and send internet services over
satellite from continental Europe. Initially, I just need a low speed
connection 19.2 Kbs capable of sending/receiving email and basic
services like xmosaic, gopher, WAIS, etc. This low speed link should
be as portable as possible, require very little maintenance, and be
installable by an engineer with extensive experience building
internet/ethernet LANS, but no experience with satellite communications.

In addition, I need to know if it is possible to set up a high speed
satellite link (1.2Mbs or faster) capable of IP multicasting, or if
such a link could feed to a single site which would then use multi-
casting to broadcast the data.

And, of course, I need prices for these services, and equipment lists
of what we would need to purchase, lease, steal, to get the links up
and running.


Kirk Woolford       Kunsthochschule fuer Medien   Kolen 
kwolf@khm.uni-koeln.de   Academy of Media Arts, Cologne

------------------------------

From: BLMARK@pucc.princeton.edu
Subject: $$$$$$$ for Concepts !!!!!!!!
Organization: Princeton University
Date: Tue, 26 Apr 1994 21:46:22 GMT


I work for a company that does a lot of new product concept generation
directed to small and medium sized businesses.  These concepts are
both product and services, and both medium and high tech.  We have a
preference for IT and telecommunications concepts and services, but
are flexible.  We need more ideas and will pay $10.00 for every
concept used.

Contact Gene at (AT&T Mail) !cencondev or fax @ 609-921-7799.
 

[TELECOM Digest Editor's Note: Hey, you mean you will pay me ten dollars
for every new idea I come up with that you can develop into millions of
dollars in sales? That sounds like a great deal! Are you sure the company
can afford to pay that much? I think I will ditch all my other projects
and begin sitting here all day full time thinking up new products and
concepts for you. This message reminds me of the joke 'help wanted' ad
placed in the {Chicago Tribune} some time ago:  A 'job' was offered by
something called the 'Cash Recovery Corporation'. The job involved working
outside all the time. Your duties would be to walk around wherever you
wanted to go, looking down at the sidewalk. Whenever you found some money
that someone had dropped on the sidewalk by accident, you were to take it
and turn it in to the company ... in turn, they would pay you a ten percent
commission on whatever money you found and turned in. Hey Gene ... if I
have any bright ideas, I'll milk 'em myself for all they are worth and
find some investors, etc. Somehow I will sacrifice and get by without the
ten dollars you are offering.   PAT]  

------------------------------

Date: Wed, 27 Apr 94 15:21:14 +0200
From: v922326@bruning.si.hhs.nl
Subject: Traineeship Request, Help Please


Hello,

As a third-year student of the faculty of Information Science and
Technology at the Haagse Hogeschool (The Hague Polytech- nic), I am
looking for an opportunity to fulfill my trainee- ship in the USA.
This traineeship is a requirement of my pro- gram of studies. When I
graduate I will have earned the title of "Ing.", for Ingenieur, which
is equivalent to a Bachelor's degree. A foreign placement will
contribute to the international orientation that I feel will help in
my future career.

The general conditions the school sets for traineeship are the
following: I must be a trainee for 100 working days (about five months).
This traineeship must start in September (1994). The Hague Polytechnic
wants to have a contactperson or mentor in the organization where I
work as trainee, this because there has to be contact between the
place where I work as trainee and the school. I have to work on a
project or on an assigment. The traineeship must also be in the line
of office automation or system analyses.

Why the USA?  The USA is the country were the history of the computers
are, for example IBM who made the first PC and of course the Intel
corporation who produces many computer chips.  Also the USA has got a
high developed network of computers which are of course connected to
the Internet, the big globall network.

I like to know if you know companies that are willing to take trainees,
for that period at a project. 

About money, don't worry; if you pay for my stay it will be more then
enough, if you pay for the trip, it would be great. But I am a hard
worker so money will be appreciated. 

Hope I gave enough information, if not please e-mail. If you have such
trainee spot and are willing to take me please e-mail.

Please help.



Sincerely yours,

Jeroen de Leeuw den Bouter   Galileiplein 18    
2871 XP  Schoonhoven    The Netherlands
internet e-mail : v922326@si.hhs.nl


[TELECOM Digest Editor's Note: Why don't you investigate the great
opportunity offered by Gene in the message just before this one? His
company will pay you ten dollars for each new idea you come up with. I 
suppose considering the large amount of money involved you would have
to sign over all your intellectual property rights to your ideas, but
you'd get valuable experience in how some American firms do business.  :)
Who knows, you might like it and stay on with the company after you
finish school.   PAT]

------------------------------

From: echo@BIX.com (echo on BIX)
Subject: DunsNet
Date: 26 Apr 94 01:15:32 GMT
Organization: Delphi Internet Services Corporation


Has anyone out there heard of a PSN called DunsNet? As much information 
as possible about it would be appreciated. Please mail me.


[TELECOM Digest Editor's Note: DunsNet is a service of Dun and Bradstreet
which delivers business and credit reports to companies dealing with
other companies.   PAT]

------------------------------

Date: Wed, 27 Apr 94 11:47:21 EDT
From: woof@telecnnct.com (Andy Spitzer)
Subject: Info on CSTA (Computer Supported Telephony Architecture)


Does anyone out there have pointers to information about CSTA
(Computer Supported Telephony Architecture)?

We are also curious to know what products suport it, if anyone is
using it, and what the general impressions of it are.

We will compile e-mail responses and post here if there is enough interest.

Please respond to:

   woof@telecnnct.com

Andy Spitzer     The Telephone Connection  301-417-0700  Voice

------------------------------

From: jonesm2@rpi.edu (Mike Jones)
Subject: Basic ISDN Question
Date: 27 Apr 1994 10:50:25 GMT
Organization: Rensselaer Polytechnic Institute, Troy NY, USA
Reply-To: jonesmd@aule-tek.com


ISDN has recently become available here in this corner of NYNEX-land.
The cost is a $10 surcharge onto normal business rates. We're
interested in using the 64 Kbps data channel to connect to a local
internet provider; I've checked with NYNEX and ISDN is available at
both our and their CO's. My question is, how does this practically
work? I have a moderate understanding of ISDN at a conceptual level,
but no real feel for how you go about hooking things up.  Any
information would be appreciated.


Mike Jones  jonesm2@rpi.edu

------------------------------

From: sngmedia@world.std.com
Subject: Market Survey - Please Participate
Organization: The World Public Access UNIX, Brookline, MA
Date: Wed, 27 Apr 1994 02:25:15 GMT


We are a small, dedicated group of people desperately trying to get
a video production company off the ground.

Recently, we secured enough financial backing to produce several
videos on the subject of personal computing.

Because we don't have the financial resources to perform a traditional
market analysis, we considered several alternatives and concluded that
we should consult the people of the Internet, who are technically
proficient and tend to be enthusiastic personal computer users.

We would like you to indicate which three of the below described
videos would appeal to you most.

Please note that each video synopsis is numbered.  When you are ready
to send your response, please specify the numbers corresponding to
your three video selections, and use commas to separate the numbers.

For example, if you choose selections four, eight, and eleven, the
body of your letter would simply be:

4,8,11

and nothing more.

When you send back your response, please specify "MARKET SURVEY" in
the subject field.  Then, direct your response back to sngmedia@world.
std.com.

Please realize that this is not an advertisement, or solicitation.  We
simply would like to know your response.  You will not be contacted
further.

Thank you in advance for your help and cooperation.


Tom and Randi Fecker   sngmedia@world.std.com.

Please select three videos that interest you most:

1. The Internet Pilot's Guide

A plain English guide to getting around on the Internet by veteran
users.  How to use Internet resources to send/receive e-mail, and to
search for documents and files relating to a particular subject.  How
to use LISTSERVs, GOPHER, ARCHIE, WWW and WAIS.  How to use FTP and
Telnet to access remote computers for file transfers, remote logins,
etc.  Also, learning how to observe Internet's "netiquette."  And how
to access multimedia Mosaic bulletin boards.

2. How to Make Money at Home With Your PC I -- Successful PC-Based
Businesses

Meet five successful entrepreneurs who started their own home-based
businesses using a PC.  Includes businesses that provide typing
services, mailing list management, horoscopes, bookkeeping, and even a
software developer who does not know how to program -- he hires other
people to implement his software designs.  Includes ideas for two
dozen home-based businesses you can start using your PC.

3. How to Make Money at Home With Your PC II: Portfolio Management.
Whether you manage your own portfolio for investment gains, or you
take on clients for a consulting fee, a PC can give you powerful tools
for portfolio management.  Meet three successful home-based portfolio
managers who use their PCs to maximize profits.  They'll inspire you,
and share some tricks of the trade that can help you land clients and
get started.  We'll also show you how to determine which software
applications will meet your needs, and which online services will
satisfy your requirements.

4. How to Make Money at Home With Your PC III: Telecommuting Learn how
to use your PC to telecommute to companies across America that are
looking for specialized consultants with skills like bookkeeping,
software design and programming, editorial and script writing,
technical proofreading, graphic design, copywriting, and more.
Includes interviews with three successful telecommuters who use their
PCs, faxes, modems and phones to serve distant clients, and
information about a telecommuting referral service that could help you
find employers.

5. How to Upgrade Your Hard Drive, Step-By-Step
 From choosing your new hard drive, through ordering, installing and
testing it.  This plain English video shows you how to do the job
correctly, one simple step at a time.  Using industry-wide standards,
we'll show you what all hard drives have in common.  Includes how to
determine if your controller will support a particular hard drive.
How to remove the old drive, and install, format and test the new
drive.  Includes a discussion on the differences between the various
standards.

6. How to Design Your Own PC
You don't have to be an engineer to design and build the PC of your
dreams.  This plain English video shows you how to figure out the
PC design that is best for you, how to specify components, how to
make sure they'll work together, and where to buy them.  You'll end
up with a top quality system that will save you money.

7. How to Build Your Own PC
Once you've designed your PC, we'll show you how to build it.  The
actual process will take you only a few hours.  Using an easy-to-
understand method, we'll show you how to inspect, install and test
components.  Includes tips and tricks from computer production
experts.  The technical skills can be easily mastered by almost
anyone, and you probably already own most of the tools you would
need.

8. How to Increase Your Computer's Memory
This plain English video shows you how to determine whether your
computer memory can be increased, and how to do the job correctly,
one step at a time.  You'll learn about industry-wide standards for
memory, how to configure additional RAM and cache, how and where to
buy RAM chips, and three ways to eliminate low-quality RAM chips.
Covers all phases of the process from opening your computer, to
testing your memory.  Includes discussions on how to ensure your
DOS set-up is able to access all available memory, and how to use
various memory management software applications.

9. How to Use MS-Windows 3.1
This powerful graphical user interface can help you work smarter
and faster, but the manual and the online tutorial that come with
Windows leave many questions unanswered.  This plain English, step-
by-step video will show you how to install Windows on your computer
and set it up to get optimum performance.

10.  How to Find a Job in the Information Age
A PC can give you an incredible advantage when you're searching for
a new job -- or even a new career.  But you have to know just how
it can help you.  In this video, an experienced employment
counselor will show you how to tap the power in your PC to find job
leads, create a winning resume and customized cover letters, tap
into databases and find bulletin boards that will lead you to job
openings, and use online services to research potential employers.

11. How to Install a Sound Card in Your Computer
Here's how to add incredible stereo sound to your computer with
step-by-step help. In plain English, you'll learn how to determine
if your computer can support a sound card, how and where to buy a
high-quality sound card.  How to open your computer, and install
and test the sound card.

12. How to Install a CD-ROM Drive in Your Computer
Using simple tools, this plain English video shows you how to
install a CD-ROM Drive in your computer.  You'll learn how to make
sure your computer can support a CD-ROM drive -- and what to do if
it can't.  Covers internal vs. external drives, how and where to
buy a high quality CD-ROM drive, what you need to know about
differing industry standards, preparing the drive bay, testing and
trouble-shooting.  Covers SCSI and IDE.

13. How to Fix the Most Common Computer Problems
Your computer serviceman may not want you to know this, but all you
need is the know-how you'll get from this video, simple tools, and
easily-obtainable diagnostic software -- and you can fix most
common problems you'll ever encounter with a PC.

14. What to Do When a Virus Strikes Your Computer
Viruses can come from almost anywhere: a colleague or friend's
disks, a network, a bulletin board, even commercial software.  If
you ignore the first warning signs, a virus can wipe out your data
and permanently damage your computer's memory.  In plain English,
this video will tell you how to scan disks for viruses, how to
check downloaded files from bulletin boards, how to set up a virus
prevention program for your home or office computer, and how and
where to buy the best anti-virus software.  We'll also cover the
pros and cons of the antivirus software in DOS 6.X and Windows 3.X,
how to use antivirus software, and more.

15. How Your PC Works: Inside the Case
Here's a down-to-earth explanation of how your PC actually
processes information, and what really goes on inside the case. 
You'll get a guided tour of the insides of a PC, learn about how
the various components work and how they communicate with each
other, and get a clear explanation of technical terms.  A must for
anyone who wants to really understand how to program, use and
repair a PC.

16. How to Create Config.Sys, Autoexec.Bat and Batch Files
These basic files can make it much easier to use your computer --
or cause incredible headaches if they are not written properly for
your particular software and peripherals.  Now you don't have to be
at the mercy of murky tech manuals, because we'll show you how to
create files that work for your system -- step-by-step, in plain
English.  You'll learn how to write, modify and test Autoexec.Bat
and Config.Sys files; and how to create batch files.

17. How to Add a Modem or Faxmodem to Your Computer
Here's the easy way to add a modem or faxmodem to your computer,
with step-by-step guidance from this plain English video.  You'll
learn how to determine if your computer can support a modem or
faxmodem, and what to do if it can't, how to choose and buy the
best modem or faxmodem, how to open your computer, and install the
modem or faxmodem, how to test it, how to quickly eliminate common
problems, and how to set your modem or faxmodem correctly.

18. How to Make Money at Home With Your Computer
The information age is opening up incredible new opportunities for
PC owners to make undreamed of money, using skills and knowledge
you may already have!  Here's inside information on the ten most
promising telecommuting jobs and 12 small businesses you can run
right from your home, using your PC.  Includes profiles of PC
owners who are actually running PC-based home businesses.

19. The Super-Highway Roadmap
This is your guide to where to go and what to see.  You can make
incredible contacts and gather powerful, valuable information on
the Internet, but the problem is that most people can't begin to
imagine the potential of something that seems so abstract.  This
plain English video will introduce you to the Internet, and make
these opportunities concrete.  Includes interviews with 7 people
who did the impossible by gathering information and making contacts
on the Internet.

20. How to Upgrade and Repair Your PC I: Basic
This is the video your repairman doesn't want you to know about! 
Since the components of most PCs are highly modular, PC repair is
easier than you think.  Just pinpoint the problem component, unplug
it, remove a few screws, replace it, and presto! You're in business
again.  This step-by-step video shows you how to pinpoint problems
and replace your PC's components, using ordinary household tools.

21. How to Upgrade and Repair Your PC II: Multimedia
Here's how to save big money on a PC with all the latest multimedia
peripherals.  You learn how to determine if your PC can be
upgraded, how to upgrade your video card and bus, and how to add a
CD-ROM drive, sound card, video accelerator, and more.  Presented
in plain English.  The procedures you'll learn require ordinary
household tools -- nothing fancy!

22. Plain English Guide to DOS 6+.
The powerful sub-programs buried deep within DOS 6.0 and higher can
help you work smarter and faster, but the manual and the online
tutorial that come with DOS leave many questions unanswered. This
plain English, step-by-step video will show you how to install DOS
on your computer and set it up to get optimum performance. In
addition to DOS commands, you'll learn how to use the shell,
defragmentation, scan and antivirus programs that come with DOS.

23. Home Financial Management on a PC.
Your computer can help you create and manage a budget, keep track
of your credit card accounts, handle your tax deductions, and
reconcile your bank accounts.  But that's not all!  You can also
determine whether you should pay down your mortgage, finance a new
car or pay cash, buy or rent your home, and how much you'll need
for retirement.  The financial information your computer can give
you might mean the difference between just getting by and a very
comfortable lifestyle -- if you ask the right questions and use
your PC to develop a financial strategy.

24. The Online Bulletin Board Guide
Bulletin boards can be the on-ramps to the Information Super
Highway -- if you know how to access and use them.  This step-by-
step guide shows you how to find bulletin boards, set-up your
modem, log on, find out what they have to offer, find bulletin
board users who share your interests, search for information, and
upload and download files.


Thank you.

------------------------------

End of TELECOM Digest V14 #186
******************************


-------------------------------------------------------------------------------
