

                     PERSONAL NETWARE FAXBACK DOCUMENT CATALOG

     FAXBACK/TID                                                # OF
       NUMBER      TITLE                                        PGS.  REV
     -----------   -------------------------------------------  ----  ----
     
     DOCUMENT CATALOGS
           1       Personal NetWare Document Catalog              2
           2       NetWare Lite Document Catalog                  3
           3       Novell DOS 7 Document Catalog                  2
           4       DR DOS 6.0 Document Catalog                    3

     GENERAL INFORMATION
        800017     Using the Novell DSG BBS                       4     1
         14936     General Troubleshooting                        6     A

     APPLICATIONS
         14937     Installing Applications                        3     A
         21675     PNW & Microsoft Office Suite                   3     B
       1200488     Network Installation of Microsoft Access       2     2

     CACHE
         14926     Configuring NWCACHE                            4     A

     CONFIGURATION
         21234     Workgroup Theory and Duplicate Workgroups      5     A
         14812     ODINSUP                                        4     A
         14933     RPL Support Setup Instructions                12     A
         14934     Memory Needed Above What NetWare Uses          2     A
         14935     Memory - Conflicts, Usage, Optimization       12     A
         14927     Server Configuration and Optimization          5     A

     INSTALLATION
         14928     Getting Started with Personal NetWare          7     A
         14931     Creating a Floppy-Only Workstation             8     A
         14932     How to Install Update and Patch Files          2     A

     LAN
         14402     Cabling Specifications and Limitations         4     A
         14938     Inter- and Multi-Networking                    7     A
       1001268     Personal NetWare and Shiva NetModems           2     1
       1002763     VLM v1.20 Causes NET DOWN to Give Error        1     0

     PRINTING
         20834     PNW, Connecting Printer to Ethernet Cable      2     2

     UTILITIES
         21233     NetBIOS and Personal NetWare                   4     A

     WINDOWS
         14925     Coexistence with Windows for Workgroups        4     A
         21236     Installing a Shared Copy of Windows           13     B
       1200522     PNW Installation Changes to Windows            3     1


                    PERSONAL NETWARE FAXBACK SUGGESTION FORM

    Please fill out this form after you have used the FaxBack service.  It
    should not be used as a request for technical support.  When completed,
    fax this form to (801) 429-3690.
 
    Name:______________________________Company:_____________________________

    Fax Number:________________________Phone Number:________________________

    How often have you used the FaxBack System?                 ____________

    Were the documents you received useful?                     Yes       No
    Were the documents you received without transmission or 
    content errors?                                             Yes       No

    Please explain below.

    ________________________________________________________________________

    ________________________________________________________________________

    What topics and applications would you like to see covered in this
    automated fax system?

    ________________________________________________________________________

    ________________________________________________________________________

    What suggestions do you have for improving this automated fax system?

    ________________________________________________________________________

    ________________________________________________________________________

    Have you ever used Personal NetWare tech support?           Yes       No
       If Yes,
         Did you find it helpful?                               Yes       No

    Please explain below:

    ________________________________________________________________________

    ________________________________________________________________________

    What improvements would you suggest for Personal NetWare technical
    support?

    ________________________________________________________________________

    ________________________________________________________________________
    
    Do you have Novell DOS 7 Installed?                         Yes       No

    Do you have the Personal NetWare piece of Novell DOS 7
    installed?                                                  Yes       No
       If Yes,
         How many PCs do you have running on the network?        ___________

         What brand network cards do you use?                    ___________

         Do you run Microsoft Windows?                           ___________
